Remote Payment Device

Remote Payment Device

Remote payment devices are wireless EMV payment terminals that are equipped with a SIM card and which are able to communicate with the credit/debit acquirer via 3G/4G/LTE mobile communications networks. These devices are mostly used by delivery drivers to process card payments at the customer's doorstep. The payment is authorized "on the spot" via 3G/4G/LTE, and the information about the transaction is recorded by the payment terminal itself (Check number, purchase amount, tip amount, card brand used, etc.). Later, back at the restaurant, the information stored in the oayment terminal can be synchronized with Maitre'D so that appropriate payment information will be applied on appropriate orders.

NOTE: There is no connection to the Maitre'D Back-Office or POS workstations via 3G/4G/LTE mobile communications networks. The payment terminal only communicates with the acquirer that way. In order to synchronize its data with Maitre'D, the payment terminal needs to be physically connected to the POS by a special docking station that is used to do data transfer and also acts as a charging station. This is done when the delivery driver comes back from a delivery run.

Partial Invoice Number

Enable this option to allow employees access to checks using the last 4 digits of the check on the remote payment device. If this option is disabled, employees will have to enter the full check number instead of only the last 4 digits.

NOTE: With this option enabled, entering all 6 digits of the invoice number will cause an "Invoice not found" error message during the synchronization of the payment terminal. Because there is no connection to the Maitre'D system while the delivery driver is on a delivery run, there is no "live" validation of the invoice numbers. The payment terminal will accept anything and everything while the driver is away. Back at the restaurant, synchronization will fail if incorrect invoice numbers were entered by the driver.

Validate Employee

Enable this option to activate employee validation on the payment terminal. With this option enabled, only the employee who was assigned the delivery order or a manager will be able to close invoices associated with this order.