> For the complete documentation index, see [llms.txt](https://docs.maitredpos.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.maitredpos.com/maitred/maitred-installation-and-setup/maitred-installation-guide/license-activation/main-back-office-before-activating-the-license.md).

# Main Back Office - Before activating the license

## Maitre'D Back-Office License Activation

### Before activating the license

Before the license can be activated, you need:

#### License Serial Number

The Maitre’D license serial number can be obtained by ordering a Maitre’D license through our ordering system, by phone or by e-mail.

{% hint style="info" %}
NOTE: Please note that there is a turnaround time of 4 hours for all orders and that new licenses are only created during normal business hours. The License serial number can be found on the invoice received after the creation of the license.
{% endhint %}

#### Commerce Name

Obtain the commerce name from the restaurant owner or manager. The commerce name is limited to 20 characters, including spaces.

When a new license is activated for the first time, you will be given the opportunity to configure the commerce name as it will appear in the Maitre’D Back-Office, on report headers and on the header of printed guest checks, invoices and receipts.


---

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