# Download the latest service pack

Maitre’D Service Packs can only be downloaded from the distributor’s section of our secured website, at the following address:

{% embed url="<https://distributors.maitredpos.com/distributors/support/softwareanddocumentation/Default.aspx>" %}

You need your distributor username and password in order to be able to login and download anything from our website.

If any file was downloaded or otherwise obtained from another source, please delete these files and re-download the service pack installer from our website.

Take note of the current software and database version

Knowing which version you are starting from is extremely important is case there is a need to roll-back the service pack for whatever reason.&#x20;

To check the current version:

1- From any back-office module, click on the Help menu, and select the About… option.

<figure><img src="/files/rNlYF1zhzuGTDYx9RUAZ" alt=""><figcaption></figcaption></figure>

2- The version information will be displayed:

<figure><img src="/files/sJJ2z7yXGZtOWWPlsSC1" alt=""><figcaption></figcaption></figure>

Program / System

The program and system versions correspond to the version of the Maitre’D software that you are currently using.

Database

Knowing the database version is crucial in case you ever need to rollback a service pack upgrade. Please write it down before starting the upgrade process


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.maitredpos.com/maitred/maitred-pa-dss-implementation-guide/pa-dss-requirement-7.2.3/download-the-latest-service-pack.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.