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Maitre'D POS
Maitre'D POS
  • Maitre'D
    • Maitre'D - Complete Online Documentation
      • Introduction
      • About Maitre'D
      • Chap 1: Hardware and Software Requirements
        • Hardware Requirements
        • Optional Hardware Components
        • Evaluating Hardware
          • Evaluating Hardware
          • Performance indicators
          • Target Scores
        • Operating System Requirements
        • Unsupported Operating Systems
        • Software Requirements
      • Chap 2: Installation & Initial Setup
        • Preparation
          • Before Installing Maitre'D
          • Configure your Windows Network Profile
          • Download Maitre'D Setup Files
          • Create your own Custom Maitre'D Installer
        • Installation
          • Start the Installation from a DVD (or downloaded DVD files)
          • Start the Installation from Downloaded Files
          • Installation Process for the Maitre'D Back-Office
          • Installation Process for the Maitre'D Point of Sale
          • Installation Process for the Maitre'D Auxiliary Back-Office
          • Installation Process for the Maitre'D Backup Server
        • License Activation
          • Main Back Office - Before activating the license
          • Auxiliary Back-Office - Before activating the license
        • First login
      • Chap 3: Maitre 'D Back-Office
        • Main Back-Office Introduction
        • License Management
          • Maitre'D Back-Office License Activation
          • Maitre'D Auxiliary Back-Office License Activation
          • Check Current License Options
          • Add-on Option to Existing License
        • User & Acess Management
          • Maitre'D User Editor
          • Maitre'D Access Editor
        • Help Contents
          • Back-Office Overview
          • File
          • View
          • Tools
      • Chap 4: Point of Sale Control
        • Introduction to the Point of Sale Control
          • Overview
          • Quick Service Restaurants (QSR) and Table Service Restaurants (TSR)
          • Navigating the Point of Sale Control module
        • Point of Sale Control Module
          • Accessing Options for the Point of Sale Control Module
          • POS Control - Configuration
          • POS Control - Configuration > Option
          • POS Control - Configuration > POS
          • POS Control - Check
          • POS Control - Printing
          • POS Control - Security
          • POS Control - Gratuity Distribution
          • POS Control - Home Page
        • Taxes
          • Setting up Taxes Overview
          • Sequence for configuring taxes
          • Create Tax Categories
          • Create Taxes
          • Assign Taxes to Divisions
          • British Columbia Soda Tax
        • Managing Sales Systems
        • Screens
          • Maitre'D Screens
          • Preferential Screens
            • Preferential Screen Setup
            • Preferential Screen Editor - Advanced User Interface
            • Button Properties
            • Button Command List
          • Screen Layout
            • Screen Layout Setup
            • Screen Layout Editor - Advanced User Interface
            • Button Properties
            • Button Command List
        • Payment
        • Discounts and Promotions
        • Gratuity ,Tips and Service
        • Help Contents
          • Overview
          • File
          • View
          • Employees
            • Employee
            • Configuration
            • Screen Access
              • Screen Access Setup
              • Access to Revenue Centers
            • Messages Center
          • Revenue Center
            • Revenue Center Overview
            • Items Setup
            • PLU
            • Availability
            • Temporary Withdrawal
            • Level Modifiers
            • Divisions
            • Divisions Category
            • Ratio Report
            • Revenue Center
            • Included Items
            • Buffet
            • Combo Meal
            • Special Menu List
            • Item Class
            • Options
              • Configuration
              • Options
              • Messages
          • Screens
            • Screens Overview
            • Weight Modifiers
            • Command & Type List
              • CMD Command List
              • Usage List
              • Command List
              • Type List
            • Preferential Screen Setup
              • Preferential Screen Setup
              • Screen Setup
              • Command Setup
              • Button Layout
              • Text Format
              • Icon Setup
              • Copy preferential Screens
            • Screen Layout Setup
              • Screen Layout Setup Overview
              • Screen Layout Setup
              • Layout Command Setup
              • Button Layout
              • Layout Text Format
              • Layout Icon Setup
            • Variable List Setup
            • Macro / CMD List Setup Overview
              • Macro / CMD List Setup
              • Macro / CMD List Setup
            • Mandatory Divisions
          • Workstation
            • Workstation Overview
            • Table Color
            • Market Segment
            • Redirection Table
            • Printer Type
              • Printer Type Setup
              • Codes
              • Page Size
              • Status
              • QR Code
              • Cash Drawer
              • Special branch
            • Shared Printer
            • Logical Printer
            • Options
              • Workstation Setup
              • Revenue Center
              • Mode
              • Invoice
              • Messages
              • Ports
              • Printers
              • Devices
              • Advanced
          • Payment
            • Payment Overview
            • Taxes
            • Tax Category
            • Media Type
              • Media Type Setup
              • Media Type Card Property
            • Promotion
              • Promotion
              • Schedule
              • Revenue Center
            • Tips & Service
            • Void Reasons
          • Frequent Diner
            • Frequent Diner Customer
            • Frequent Diner Promotions
            • Frequent Diner Tracking
            • Frequent Diner Rewards Coupons
            • Loyalty Program
      • Chap 5: Configuring and Managing Work
        • Maitre'D POS Workstations
        • Printers
          • 5.1.1 - Introduction
          • 5.1.2 - Printer Types
            • Printer Types
            • Printer Types - Setup
            • Printer Types - Codes
            • Printer Types - Page Size
            • Printer Types - Status
            • Printer Types - QR Code
            • Printer Types - Cash Drawer
            • Printer Types - Special
          • 5.1.3 - Logical Printers
          • 5.1.4 - Physical Printers
          • 5.1.5 - Shared Printers
          • Redirection Tables
            • Redirection Tables
            • Using Redirection Tables
        • Workstation Options
          • Workstation Configuration
          • Workstation
          • Revenue Center
          • Mode
          • Invoice
          • Messages
          • Ports
          • Printers
          • Devices
          • Advanced (Advanced POS UI)
        • Installation of a POS
          • Before Installing a new POS
          • Configure your Windows Network Profile
          • POS Installation Procedure
          • Windows Auto-Logon
          • POS Auto-Start
        • Advanced POS Workstation
          • Introduction - Advanced POS UI
          • Prerequisites - Advanced POS UI
          • Supported Image Formats
          • Enabling the Advanced POS User Interface
          • Advanced POS UI - Left-Handed Operation
          • Advanced POS UI - Dark Mode
          • Advanced POS UI - Hidden or Static Layout
          • Advanced POS UI - UI Debugger Tool
        • Mobile POS
          • Mobile POS - Introduction
          • Mobile POS - Prerequisites
          • Mobile POS - Recommended Android Devices
          • Mobile POS License Information
          • Maitre'D Communication Server
          • POS Bridge
            • Install POS Bridge
            • Verify POS Bridge Installation
            • Update POS Bridge
          • Maitre'D Back-Office Configuration
            • Setup Mobile Printing
            • Mobile Workstation Settings
          • Mobile POS App Install and Config
            • Mobile POS Application Installation - Android
            • Mobile POS Application - Initial Configuration
            • Mobile POS Application - Basics
            • Mobile POS Application - Download UI Assets
        • Troubleshooting
          • POS Failing to start
          • Advanced POS UI Screen Issues
            • Advanced POS UI Screen Issue
            • Locate and repair expanded buttons
            • Locate and repair overlapping buttons
      • Chap 6: System Configuration
        • System Configuration Overview
        • File
        • View
          • Toolbar
          • Options
            • Restaurant
            • Regional Settings
            • Report
            • Devices
            • Shipping
            • Directories
            • Fixed Expenses
        • Tools
          • Calendar
          • Date Control
          • Sales Deletion
          • Inventory Deletion
          • Import Maitre'D 2003 Archives
          • Verify Cumulative Files
        • Backup
          • Save Full system
          • Restore Full System Backup
          • Save System Management
          • Restore System Management
          • Save Extended Management
          • Restore Extended System Management
          • Copy Item Config. by Revenue Center
          • Archiving Setup
      • Chap 7:Server Control
        • Overview
        • File
        • View
          • Toolbar
          • Options
            • End of Day
            • Room Charge
            • Receivable
            • Frequent Diner
            • Gift Certificate
            • Discount Manager
            • Bar
              • Bar Interface
              • Cocktail Recipe
            • Backup Server
            • Advanced
            • Table Management
            • Home Page
        • Tools
          • Void Table
          • Check Closing
          • Day Rebuilder
          • Rebuild Day Backup
          • Cut Memory File
          • Memoire File Analysis
          • Control Update
        • Workstation
          • Make Data
          • Local Workstation Data
          • All Workstations Data
          • Close All Workstations
      • Chap 8: Electronic Funds Transfer
        • Credit Card Surcharge
        • Bar Tabs
          • Bar Tab Overview
          • Electronic Funds Transfer Setup
          • Point of Sale Control Setup
          • Bar Tabs Workflow at the POS
            • Starting the Bar Tab
            • Increment a Bar Tab
            • Closing a Bar Tab
            • Finalizing a Pre-Authorization
            • Reaching the Pre-Authorized limit on Single Pre-Auth
            • Voiding a Bar Tab before sending items
            • Voiding a Bar Tab with Sent Items
        • Help Contents
          • Overview
          • File
          • View
            • Toolbar
            • Options
              • Interface
              • Identification
              • Operation
              • Receipt
              • Pay at the Table
              • Remote Payment Device
              • Home Page
            • Show Server Status
          • Transactions
          • Reports
          • Report Samples
          • Configuring Media Types for EFT
      • Chap 9: Report Center
        • Overview
        • Files
          • New
          • Export
          • Open
          • Printer
          • Time table
          • Log
          • Close
        • View
          • Toolbar
          • Options
        • Report
          • Report - Sales
            • Sales by drawer
            • sales by shift
            • Sales by workstation
            • sales by table
            • sales consolidated
            • Top 15 items by modes
            • Top 15 items by revenue center
            • Top 15 items by cosolidated
            • DSR
            • Permanent
            • Daily permanent sales
            • Items reports per employee
            • Daybook
            • Taxes by revenue centers
            • Taxes by Modes
            • Sales per Division Category by Revenue Center
            • Sales per Division Category by Mode
            • Sales per Division by Revenue Center
            • Sales Consolidated per Item and Mode by Division
            • PLU Sales Summary
            • PLU Sales Summary by Division
            • PLU Sales Summary by Revenue Center
            • PLU Sales Summary by Item
            • Weekly summary of Clients by Time Period
            • Weekly summary of Meals by Time Period
            • Weekly summary of Transactions by Time Period
            • Weekly summary of Sales by Time Period
            • Order Report
            • Price Override
            • Summary of Servers
            • Summary of Payment by Servers
            • Summary of Servers (Detailed)
            • Sales Consolidated with Discount by Categories
            • Sales Units By Revenue Center By Mode
            • Sales Units By Mode
            • Sales Units By Server
            • Hourly Report
            • No Sales
          • Report - Analysis
            • Profit per Item by Revenue Center
            • Profit per Item by Division
            • Items Comparison Consolidated
            • Items Comparison By Revenue Centers
            • Items Comparison By Modes
            • Division Comparison Consolidated
            • Division Comparison By Revenue Centers
            • Division Comparison By Modes
            • Sales Comparison Consolidated
            • Sales Comparison By Revenue Centers
            • Sales Comparison By Modes
            • Items Forecast Consolidated
            • Items Forecast By Revenue Centers
            • Items Forecast By Modes
            • Transaction Cycle per employee
            • Transaction Cycle per workstation
            • CVM Over/Under Report
            • CVM Service Speed Report
            • Service Speed
            • Preparation Speed
            • Order Speed
            • Statistics
          • Report - Frequent Diner
            • Detailed Customers List
            • Customers Transactions
            • Customers List
            • Customers Mailing Labels
          • Report - Inventory
            • Purchase Order
            • Undelivered Items
            • History
            • Productions History
            • Items Waste History
            • Sale Items Waste History
            • Adjustment History
            • Purchases History
            • Purchase Report
            • Purchase Summary
            • Purchase Analysis
            • Billing Check
            • Inventory Report
            • Usage Report
            • Operating Cost
            • Variances
            • Sales Cost
            • Ratios Reports
            • Stock Value By Groupe
            • Stock Value by Category
            • Items Lists
            • Units
            • Groups
            • Categories
            • Suppliers
            • Locations
            • Departments
          • Report - A/R
            • Statements
            • Mailing Labels
            • Transactions
            • Transactions in Column
            • Customers List
            • Summary Statements
            • AR Invoice Detail Search
            • AR Invoice Summary Search
            • AR Sales by Category
            • AR Sales by Category and Revenue Center
          • Report - Media
            • Paid In
            • Paid Out
            • Gift Certificates
            • Medias
            • Medias Summary (Employees)
            • Medias Summary (Medias)
            • Medias Summary (Revenue Centers)
            • Medias Summary (Folios)
            • Medias Summary (Invoices)
            • Duplicate Medias
            • Payments Transfer
            • Payments Transfer by Revenue Center
            • Payments Transfer by Mode
            • Medias by Media (Plain Folio)
          • Report - Invoice
            • By Time Period
            • By Server By Time Period
            • By Number
            • Invoice Detail Search
            • Invoice Summary Search
            • Check Summary
            • Voids
            • Item Correct Detail
            • Discount Report per Employees
            • Discount per Divisions
            • Discount Summary Report
            • Items Transfer
            • Items Transfer by Revenue Center
            • Items Transfer by Mode
            • Servers Transfer
            • Tables Transfer
            • Point Item Sales
          • Report - Delivery
            • Customers List
            • Dispatch
            • Delivery Delay
            • PreOrder
            • Delivery Mailing labels
            • Delivery Credit Transfer
            • Delivery Invoice Detail Search
            • Delivery Invoice Summary Search
          • Report - T&A
            • TEFRA by Employee Code
            • TEFRA by Employee Name
            • TEFRA by Department
            • TEFRA Summary
            • Combined Report for Payroll Data Entry
            • Punches by Employee Code
            • Punches by Employee Name
            • Punches Summary
            • Employee by Code
            • Employee by Name
            • Employee Availability
            • Employee Tasks List by Code
            • Employee Tasks List by Name
            • Employee per Tasks
            • Labor Cost
            • Tips Declaration
            • Tips Transfer
            • Time Card by Employee Code
            • Time Card by Employee Name
            • Time Card by Date
            • Schedule
            • Schedule with Salary
            • Schedule per Tasks
            • Schedule per Tasks with Salary
            • Schedule per Days
            • Schedule per Days with Salary
            • Employee's Weekly Work Schedule
            • Employee's Weekly Work Schedule with Salary
            • Weekly summary
            • Weekly Summary with Salary
            • Weekly Detail by Employee Code
            • Weekly Detail by Employee Name
            • Weekly Detail by Employee Code with Salary
            • Weekly Detail by Employee Name with Salary
            • Labor by Employee Code
            • Labor by Employee Name
            • Labor Department Summary
            • Labor Task summary
            • Coffee Break by Employee Code
            • Coffee Break by Employee Name
            • Activity
            • Employees with Tips Performances
            • I9 Form
            • P13-P14 Form
            • W-4 Form
        • Configuration
        • Reset Data Files
        • Report Lists
        • Custom Reports
        • Reports by Module
          • Link Pos Control Report
          • Link T&A Report
          • Link Ar Report
          • Link Delivery Report
          • Link Inventory Report
        • Filters
      • Chap 10: Database
        • Overview
        • Warning
        • File
          • Open
          • New
          • Validation
          • Update
          • Printer
          • Log
        • View
          • Toolbar
          • Error Log
          • Print Errors Log
        • Record
          • Copy Record
          • Append
          • Remove Deleted Record
        • Fields
          • Set Fields
          • Fields Copy
        • Reconstruction
          • Btree
          • Purchase
          • Receivables
          • Stock
          • Location
          • Time Sheet
          • Schedule
          • Checks
          • Delivery Customers
          • Pre-Order
          • Recipe
        • Tools
      • Chap 11: Inventory Management
        • Overview
        • File
          • Department
          • Location
          • Groups
          • Categories
          • Units
          • Currency
          • Undelivered Reason
          • Inventory Items
          • Inventory Recipe
          • Text Recipe
          • Suppliers
          • Customers
          • Export
          • Purchase Clean-Up
          • Requisition Clean-Up
          • Init. Last Cost
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • Configuration
            • Adjustement
            • Purchase Order
            • Cooking Schedule
            • Home Page
        • Action
          • Merchandise Reception
          • Billing
          • Requisition
          • Purchase Order
          • Regular Production
          • Reversed Production
          • Inventory Item Waste
          • Sales Item Waste
          • Worksheet
          • Adjustment
        • Planning
          • Production Schedule
          • Price Change
          • Reorder on Minimum and Maximum
          • Reorder on Production Schedule
          • Cooking Schedule
        • List
          • Purchase
          • Requisition
          • Suppliers List
          • Products List
          • Products List Setup
        • Report - Legacy Report Samples
          • Requisition Report Sample
          • Billing Report
          • Regular Production Report Sample
          • Reversed Production Report Sample
          • Inventory Item Waste Report
          • Sales Item Waste Report Sample
          • Worksheet Report Sample
          • Inventory Adjustment Report Sample
          • Price Change Report Sample
          • Reorder Min-Max Report Sample
          • Reorder Production Schedule Report Sample
          • Condensed Purchase List Report
          • Detailed Purchase List Report
          • Purchase Analysis List Report Sample
          • Purchase Week Analysis Report Sample
          • Requisition Detailed/Summary List Report Sample
          • Suppliers List Sample
          • Product List Report Sample
        • Report Center (Inventory)
      • Chap 12: Delivery
        • Overview
        • File
          • Customers
          • Street
          • External Zones
          • Cleaning
          • Printer Setup
          • Log
        • View
          • Toolbar
          • Options
        • Report Center (Delivery)
      • Chapt 13: Time and Attendance
        • Overview
        • File
          • Employee
          • Employee
            • Personal Information
            • Personnal Information US
            • Other Information US
            • IRS
            • Shift
            • Assigned Task
            • Time Card
          • import
          • Export
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • General Configuration
            • Coffee Break Configuration
            • Export Configuration
            • Schedule Configuration
            • ADP Interface
            • TMx Configuration
            • PayChex Interface
            • Import Interface
        • Setup
        • Tools
        • Time and Attendance Reports
      • Chap 14: Account Receivable
        • Overview
        • Software Requirement
        • Files
          • Customers
          • Printer
          • Log
          • Export
        • View
          • Toolbar
          • Options
            • Configuration
            • Main Account
            • Misc.Account
        • Actions
          • Transaction Entry
          • Check Inquiry
          • Finalize Statements
        • Tools
      • Chap 15: Accounting Interface
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Account
          • Income
          • Expenses
          • Copy Income Accounts
          • Copy Divisions Accounts
          • Account Chart
          • Payable Account chart
        • List
      • Chap 16: Floor Management
        • Overview
        • File
          • Floor Editor Overview
          • Property
          • Tables Assignment Reasons
          • Printer
          • Log
        • View
          • Toolbar
          • Options
      • Chap 17: Converter
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Tools
          • External Sales Posting
            • General
            • Config. Service Web
            • Items
            • Discount
            • Taxes
            • Waiter
            • Media
            • Advanced
          • Acknowledge Corporate Message
          • Custom Data Tracking
          • Custom Data Tracking Wizard
      • Appendix: Troubleshooting
        • Configure the Maitre'D Sharing Options
        • Old icons are still displayed after upgrading to the latest version of Maitre'D upragade
    • Maitre'D - Advanced POS User Interface (HTML POS)
      • Prerequisites - Advanced POS User Interface
      • Hardware Requirements
      • Enabling the Advanced POS User Interface
      • Advanced POS UI - Dark Mode
      • Advanced POS UI - Left-Handed Operation
      • Advanced POS UI - Hidden or Static Layout
      • Supported Image Formats
      • Troubleshooting
        • Advanced POS UI Screen Issues
        • Locate and repair expanded buttons
        • Locate and repair overlapping button
    • Maitre'D - Online Help Contents by module
      • Main Back-Office
        • Main Back-Office Overview
        • File
          • Licenses
          • Printer Setup
          • Log
        • View
        • Tools
          • Access Editor
          • User Editor
      • Point of Sale Control
        • Overview
        • File
        • View
          • Toolbar
          • Setup Dates
          • Options
        • Employees
          • Employees
          • Configuration
          • Screen Access
          • Message Center
        • Revenue Center
          • Revenue Center Overview
          • Items Setup
            • Items Setup List
            • Item Setup
            • Options
            • Links
            • Configuration
            • Cost
            • Inventory
          • PLU
          • Availability
          • Temporary Withdrawal
          • Level Modifiers
          • Divisions
          • Divisions Category
          • Ratio Report
          • Sales Units
          • Included Items
          • Buffet
          • Combo Meal
          • Special Menu
          • Item class
          • Options
        • Screens
          • Screens Overview
          • Weight Modifiers
          • Command & Types List
            • CMD Command List
            • Usage List
            • Command List
            • Type List
          • Preferential Screen
            • Preferential Screen Setup Overview
            • Screen Setup
            • Command Setup
            • Button Layout
            • Text Format
            • Icon Setup
            • Copy preferential Screens
          • Screen Layout Setup
            • Screen Layout Setup Overview
            • Screen Layout Setup
            • Layout Command Setup
            • Layout Button Setup
            • Layout Text format
            • Layout Icon Setup
          • Variable List Setup
          • Macro / CMD List Setup
          • Mandatory Division
        • Workstation
          • Workstation Overview
          • Table Color
          • Market Segment
          • Redirection Table
          • Printer Type
            • Printer Type Setup
            • Codes
            • Page Size
            • Status
            • QR Code
            • Cash Drawer
            • Special
          • Shared Printer
          • Logical Printer
          • Options
        • Payments
          • Payment Overview
          • Taxes
          • Tax Category
          • Media Setup
          • Promotion
          • Tips & Service
          • Void Reasons
        • Frequent Diner
          • Frequent Diner Customer
          • Frequent Diner Promotions
          • Frequent Diner Tracking
          • Frequent Diner Rewards Coupons
      • System Configuration
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Tools
          • Calendar
          • Date Control
          • Sales Deletion
          • Inventory Deletion
          • Import Maitre'D 2003 Archives
          • Verify Cumulative Files
        • Backup
      • Server Control
        • Overview
        • File
        • View
          • Toolbar
          • Options
            • End of Day
            • Room Charge
            • Receivable
            • Frequent Diner
            • Gift Certificate
            • Discount Manager
            • Bar
              • Bar Interface
              • Cocktail Recipe
            • Backup Server
            • Advanced
            • Table Management
            • Home Page
        • Tools
          • Void Table
          • Check Closing
          • Day Rebuilder
          • Rebuild Day Backup
          • Cut Memory File
          • Memoire File Analysis
          • Control Update
        • Workstation
          • Make Data
          • Local Workstation Data
          • All Workstations Data
          • Close All Workstations
      • Electronic Funds Transfer (EFT)
        • Overview
        • File
        • View
          • Toolbar
          • Options
          • Show Server Status
        • Transaction
          • Add Transaction
          • Modify Transaction
          • Void Transaction
          • Return Transaction
          • Void a Return
        • Report
        • Report Samples
        • Configuring media types for use with EFT
      • Delivery
        • Overview
        • File
        • View
        • Delivery Reports
      • Inventory Management
        • Overview
        • File
          • Department
          • Location
          • Groups
          • Categories
          • Units
          • Currency
          • Undelivered Reason
          • Inventory Items
          • Inventory Recipe
          • Text Recipe
          • Suppliers
          • Customers
          • Export
          • Purchase Clean-Up
          • Requisition Clean-Up
          • Init. Last Cost
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • Configuration
            • Adjustement
            • Purchase Order
            • Cooking Schedule
            • Home Page
        • Action
          • Merchandise Reception
          • Billing
          • Requisition
          • Purchase Order
          • Regular Production
          • Reversed Production
          • Inventory Item Waste
          • Sales Item Waste
          • Worksheet
          • Adjustment
        • Planning
          • Production Schedule
          • Price Change
          • Reorder on Minimum and Maximum
          • Reorder on Production Schedule
          • Cooking Schedule
        • List
          • Purchase
          • Requisition
          • Suppliers List
          • Products List
          • Products List Setup
        • Report - Legacy Report Samples
          • Requisition Report Sample
          • Billing Report
          • Regular Production Report Sample
          • Reversed Production Report Sample
          • Inventory Item Waste Report
          • Sales Item Waste Report Sample
          • Worksheet Report Sample
          • Inventory Adjustment Report Sample
          • Price Change Report Sample
          • Reorder Min-Max Report Sample
          • Reorder Production Schedule Report Sample
          • Condensed Purchase List Report
          • Detailed Purchase List Report
          • Purchase Analysis List Report Sample
          • Purchase Week Analysis Report Sample
          • Requisition Detailed/Summary List Report Sample
          • Suppliers List Sample
          • Product List Report Sample
        • Report Center (Inventory)
      • Report Center
        • Overview
        • Files
          • New
          • Export
          • Open
          • Printer
          • Time table
          • Log
          • Close
        • View
          • Toolbar
          • Options
        • Report
          • Report - Sales
            • Sales by drawer
            • sales by shift
            • Sales by workstation
            • sales by table
            • sales consolidated
            • Top 15 items by modes
            • Top 15 items by revenue center
            • Top 15 items by cosolidated
            • DSR
            • Permanent
            • Daily permanent sales
            • Items reports per employee
            • Daybook
            • Taxes by revenue centers
            • Taxes by Modes
            • Sales per Division Category by Revenue Center
            • Sales per Division Category by Mode
            • Sales per Division by Revenue Center
            • Sales Consolidated per Item and Mode by Division
            • PLU Sales Summary
            • PLU Sales Summary by Division
            • PLU Sales Summary by Revenue Center
            • PLU Sales Summary by Item
            • Weekly summary of Clients by Time Period
            • Weekly summary of Meals by Time Period
            • Weekly summary of Transactions by Time Period
            • Weekly summary of Sales by Time Period
            • Order Report
            • Price Override
            • Summary of Servers
            • Summary of Payment by Servers
            • Summary of Servers (Detailed)
            • Sales Consolidated with Discount by Categories
            • Sales Units By Revenue Center By Mode
            • Sales Units By Mode
            • Sales Units By Server
            • Hourly Report
            • No Sales
          • Report - Analysis
            • Profit per Item by Revenue Center
            • Profit per Item by Division
            • Items Comparison Consolidated
            • Items Comparison By Revenue Centers
            • Items Comparison By Modes
            • Division Comparison Consolidated
            • Division Comparison By Revenue Centers
            • Division Comparison By Modes
            • Sales Comparison Consolidated
            • Sales Comparison By Revenue Centers
            • Sales Comparison By Modes
            • Items Forecast Consolidated
            • Items Forecast By Revenue Centers
            • Items Forecast By Modes
            • Transaction Cycle per employee
            • Transaction Cycle per workstation
            • CVM Over/Under Report
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            • Service Speed
            • Preparation Speed
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            • Statistics
          • Report - Frequent Diner
            • Detailed Customers List
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            • Customers Mailing Labels
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          • Report - A/R
            • Statements
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            • AR Invoice Detail Search
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            • AR Sales by Category
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          • Report - Media
            • Paid In
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            • Medias Summary (Employees)
            • Medias Summary (Medias)
            • Medias Summary (Revenue Centers)
            • Medias Summary (Folios)
            • Medias Summary (Invoices)
            • Duplicate Medias
            • Payments Transfer
            • Payments Transfer by Revenue Center
            • Payments Transfer by Mode
            • Medias by Media (Plain Folio)
          • Report - Invoice
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            • By Server By Time Period
            • By Number
            • Invoice Detail Search
            • Invoice Summary Search
            • Check Summary
            • Voids
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            • Discount Report per Employees
            • Discount per Divisions
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            • Items Transfer
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            • Servers Transfer
            • Tables Transfer
            • Point Item Sales
          • Report - Delivery
            • Customers List
            • Dispatch
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            • PreOrder
            • Delivery Mailing labels
            • Delivery Credit Transfer
            • Delivery Invoice Detail Search
            • Delivery Invoice Summary Search
          • Report - T&A
            • TEFRA by Employee Code
            • TEFRA by Employee Name
            • TEFRA by Department
            • TEFRA Summary
            • Combined Report for Payroll Data Entry
            • Punches by Employee Code
            • Punches by Employee Name
            • Punches Summary
            • Employee by Code
            • Employee by Name
            • Employee Availability
            • Employee Tasks List by Code
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            • Employee per Taks
            • Labor Cost
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            • Schedule per Days
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            • Labor by Employee Code
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            • Labor Department Summary
            • Labor Task summary
            • Coffee Break by Employee Code
            • Coffee Break by Employee Name
            • Activity
            • Employees with Tips Performances
            • I9 Form
            • P13-P14 Form
            • W-4 Form
        • Configuration
        • Reset Data Files
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          • Link Pos Control Report
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          • Link Ar Report
          • Link Delivery Report
          • Link Inventory Report
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    • Maitre'D - Installation & Setup
      • Maitre'D Hardware Requirements
      • Maitre'D Installation Guide
        • Preparation
          • Before Installing Maitre'D
          • Configure your Windows Network Profile
          • Download Maitre'D Setup Files
          • Create your own Custom Maitre'D Installer
        • Installation
          • Start the Installation from a DVD (or downloaded DVD files)
          • Start the Installation from Downloaded Files
          • Installation Process for the Maitre'D Back-Office
          • Installation Process for the Maitre'D Point of Sale
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          • Installation Process for the Maitre'D Backup Server
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          • Main Back Office - Before activating the license
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      • Maitre'D Cabling Specifications
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    • Maitre'D - PA-DSS Implementation Guide
      • Document Revision History
      • Introduction
      • The Maitre’D Application
      • Implementation of PA-DSS
      • PA-DSS requirement 1.1.4
      • PA-DSS requirement 1.1.5
      • PA-DSS requirement 2.1
        • Configure the retention period
        • Cardholder data saved by previous Maitre’D versions
        • Upgrades from earlier versions (Maitre’D 2003 or Maitre’D 2005)
        • Cardholder data locations
        • Disabling Windows System Restore
        • Disabling the Windows Backup Service
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      • PA-DSS Requirement 2.2
        • PAN Display locations
        • PAN masking
      • PA-DSS Requirement 2.3
        • Electronic Funds Transfer (EFT) Interface
        • Media Types
      • PA-DSS requirements 2.4, 2.5 and 2.6
      • PA-DSS requirement 3.1
        • Force Username and Password to login
        • Accessing the User Editor Tool
        • Create a new user
        • Changing passwords
        • Locked accounts
        • General user accounts and passwords guidelines
        • Session timeout
      • PA-DSS requirement 3.2
      • PA-DSS requirement 4.1
      • PA-DSS requirement 4.4
      • PA-DSS requirement 5.4.4
      • PA-DSS requirement 6.1
      • PA-DSS requirement 6.2
      • PA-DSS requirement 6.3
      • PA-DSS requirement 7.2.3
        • Pre-Release
        • Update Release Notifications
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        • Download the latest service pack
        • Disable 24-hour operation mode
        • Perform End-of-Day
        • Take a Full System Backup
        • Backup the current Service Pack
        • Apply the Service Pack update
        • System verification
      • Maitre’D 7.08 Service Pack Uninstall Procedure (Emergency Rollback)
      • PA-DSS requirement 8.2
      • PA-DSS requirement 9.1
      • PA-DSS requirement 10.1
      • PA-DSS requirement 10.2.1
      • PA-DSS requirement 10.2.3
      • PA-DSS requirement 11.1
      • PA-DSS requirement 11.2
      • PA-DSS requirement 12.1 and 12.2
      • PA-DSS requirement 13.1
      • PA-DSS requirement 14.1
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  • Employee Setup
  • POS Operation
  • Bar Interface
  • Employee Report
  • Employee Function 1 to 5
  • Employee Time and Attendance Screen
  • Employee Setup

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  1. Maitre'D
  2. Maitre'D - Complete Online Documentation
  3. Chap 4: Point of Sale Control
  4. Help Contents
  5. Employees

Employee

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Last updated 1 year ago

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Up to 900 employee records can be created in the Maitre'D system. Each employee can use personalized language and function settings. The various options and settings configured in each employee record will determine how the workstation behaves when the employee logs on to any workstation in the restaurant. If the Time & Attendance module is in use, the employee records from Point of Sale Control can also be linked to the employee file in the Time & Attendance module in order to keep track of punches, overtime, wages, etc.

Each employee record can use up to 5 different functions, such as regular server, bartender, delivery driver, manager, etc. This features provides flexibility by allowing employees to work in different areas of the establishment without having to remember multiple employee numbers or having to carry multiple employee cards.


Employees

Selecting the Employees option from the Employees menu brings up the list of Point of Sale Employee records. 900 employee records are available for use. On a new system, all employee records are given a generic name such as Employee Point of Sale #NNN, where "NNN" is the employee record number. This number corresponds to the number the employee has to type in to logon to the point of sale workstation.

Button - Modify

From the employee records list, select an existing employee record and click the Modify button to change the properties of that employee record.

Click the Print button to generate the Employees Detailed List report. This report is also available from the Report Center module.


Employee Setup

To configure a new employee, first select an unused employee record from the list and click the Modify button. This will bring up the employee setup window.

Name

Type in the name of the employee. The name prints on each check and on all reports

Password

A password is required to give the employee access to the tables and offers him/her added protection as he/she logs on to the workstation. The password can comprise as many as five digits.

Special Password

Same as Password except that it is used for specific functions, such as reading, closing of the day, table void, etc., that are done at the workstation by the employee.

Employee

If the Time & Attendance module is available, select the employee file name that will be linked to this employee.


POS Operation

Drawer

Each time a check is closed, the chosen drawer will open. Select the drawer that should be opened for this employee. You can have up to two different drawers per workstation. If you do not have a drawer connected to your workstation, select Not Available.

Tips Declaration

Choose the moment the employee declares cash tips. Below are explanations of the options:

Prior to S.F.R.: Before running the employee's financial report.

Before Punch Out: Before the employee clocks out.

Anytime: Whenever the employee selects the TIP DECLARATION key.(This key is under the FUNCTION key on the workstation).

Not Available: Tip declaration cannot be used.

Workstation

Select the Point of Sales this employee is allowed to work on. Choose ALL for all workstations.

NOTE: The Server Assignment option must be enabled in Point of Sale Control / View / Options / Security for managers to be able to choose to lock an employee to a Point of Sales from the workstation.

NOTE: This setting will automatically reset itself to ALL after ever end of day.


Option

Punch

Enable this option if the Time & Attendance module is in use, to force the employee to punch in before using the Point of Sales.

Training

Enable this option to set the employee in Training Mode. Transactions done in training mode will not affect your sales figures, and EFT media types such as integrated credit cards, gift cards and Receivables are not available to employees in training mode. If required, back-office reports like the Summary of Servers have filters that allows training sales to be reviewed. Make sure that this option is disabled for all regular employees.

NOTE: If this option changes during the day, all tables opened in this mode will stay in training until they are closed.

NOTE: EFT media types (Credit cards) are not available in training mode. Also, EFT Gift Cards and Receivableaccounts are not available.

Main Language

Enable this option to display messages in the main language of the workstation for this employee. If it is disabled, the messages will be displayed in the secondary language, according to the preference of the employee.

Automatic Release

Enable this option to automatically release a table once all the checks on this table are printed.

Client's Name

Enable this option to display the CLIENT button to this employee at the bottom left of the workstation screen after entering the server number.

This button allows the employee to open a table using the client's name instead of using a table number. This feature is especially useful for a Bartender to start a running bill.

Modify Check Amount

Enable this option to allow the employee to apply a "Pre-auth Capture" to a check closed by a credit card authorization transaction. This is necessary to close the check to an amount that is different from the pre-authorized amount, and also to add tips to the charged amount.

NOTE: The credit card type cannot be changed, only the amount.

Release Table

Enable this option to allow the employee to release a table and then close the check later. Once the table is released, other employees can use that table number. If this option is disabled, the server can only release a table by settling the check.

NOTE: The check on a release table stays open until closed to a media type.

Close Button

Enable this option to display the CLOSE button to this employee at the bottom left of the workstation screen after entering the server number. This button will display the list of open and printed checks of this employee. The server can access any of those checks by touching its button. If this option is disabled, the close key is only available from the Order entry screen.


Bar Interface

Section

Set the section where this employee's transaction will be reported. Each order by this employee will be reported in the programmed section, regardless on which workstation the order is placed.

Key

If you're using an Azbar system, you can set up the employee key number that the employee will use in that system, so that when the employee pours a drink from the Bar unit, the Azbar system will be able to send the employee key number used to the Back-Office. When the employee orders a drink in Maitre'D, the key number programmed in Azbar will be used to track the number of orders and pours.

Operator

Enable this option to allow the employee to pour drinks.


Employee Report

Open Tables

If you enable this option, the server can print their financial report even though he/she has open tables or checks. A list of all the open tables or checks will print at the end of the report. Otherwise, the server will have to close all open tables or checks before printing the report.

Item Report

When this option is enabled, items sold by an employee will be compiled in the daily sales report. If the option is disabled however, the item sold by the employee will not be compiled (Item by server report).

Sales Unit Report

When this option is enabled, the sales unit (counter) will appear in the daily sales report of a given employee. If this option is disabled however, the sales unit (counter) will not appear in the daily sales report of the employee (Sales units by server report).

Bar Interface Report

When this option is enabled, the bar interface report becomes available to the server. This report will give you the difference between poured and sold quantities.


Employee Function 1 to 5

Key

Type in the key description that you want your employee to see after entering their POS employee number. For example, TABLE # for a table service employee.

Function

There are 12 employee functions available, and each employee can have a maximum of five functions. A short description of each function follows.

Day Off:

Indicates an employee's day off .The employee does not have access to POS.

Server:

This employee function is used for a "Regular Server" in a table service restaurant. Open, Send, Print and Close checks.

Bar Server:

This employee function performs similar to regular servers; however, this employee cannot open/assign tables. The "Bar Server" employee function permits access to the Cash Bar operations. This type of configuration may be used for employees who are taking orders on the floor and picking up their orders at the bar.

Bar Tender:

This employee function performs similar to regular servers. In addition, the "Bartender" employee function permits access to the Cash Bar operations. This type of configuration may be used for employees who work behind the bar in a nightclub.

Manager:

This employee function is designed to facilitate customer service and restaurant management; however, it does not allow the user to open new tables. The "Manager" employee function may be used to perform global sales and employee report readings, voids, collect employee deposits, reprogram the touch screen, change prices, etc. Access to the special menu (FUNCTION) is programmed in the employee configuration. Removing the check mark in the individual functions will restrict access to various manager functions; however, you must assign the Manager function to at least one employee.

Head Server:

This function works like a regular server function but it can also give access to other server's tables.

Delivery:

This employee function is used for taking delivery orders using the telephone number and requires an AT keyboard. If the customer is on file, the system prints the check with complete file information. If the customer is not on file, the system requests billing information. The system verifies if the address is in a delivery zone.

Fast Food:

Enters multiple orders without re-entering the employee number and settles guest checks immediately. The system returns to order entry mode automatically. Checks are programmed to print by request only using the Print Last Check feature. Works in table #0 and remains in table #0 with the same server number.

Delivery Driver:

Close delivery orders. You may use this function with the Driver Delivery option.

Cashier:

This employee function is used in a restaurant that uses central cashier /cashier banking. The "Cashier" employee function is used to close checks printed by the server w/cashier by entering the last four digits of the guest check. This employee may select or change form of payments, reorders item on same check and discounts sale items.

Order:

Settle checks immediately (table #0) or opens regular tables. The system returns to order entry mode automatically and remains in table #0.

Hostess:

This function allows to enter a server's number of buffets when using the Control Buffet option, or to manage the waiting list when using the Floor Management module.

NOTE: Table #0 is used for quick orders that automatically close to cash. Only limited order entry functions are available when using table #0 to streamline the completion of ordering, printing, and closing of guest checks. In order to speed up the repetitive order entry typical to a bar situation, the order entry screen refreshes to a blank table #0 screen after closing table #0. When an employee closes table #0, the workstation automatically prints a guest check.

Configuration

Select the appropriate configuration for this employee.

Access

Select the appropriate Access for the employee.

Default

Select the Default Revenue Center for this employee. To assign another function to this employee, select the Function-2 branch and repeat the previous setup.

Screen Layout

Select the appropriate screen layout for this employee.


Employee Time and Attendance Screen

This section displays information about the employee's Time & Attendance file. You can modify any of those fields and the Time & Attendance files will be updated. For more information on these fields, please refer in the Time & Attendance manual.

Employee

Enter Employee number.

Name:

Enter the employee's Name.

Adress1 Address 2 Address 3

Enter the employee's full address in the 3 lines provided. (number, street name, City, State/Province, Zip/Postal Code)

Area Code

Enter the three digits Area Code of the employee's phone number.

Phone

Enter the employee's phone number.


Employee Setup

Password

Enter the employee's Password.

Security

Enter the Security level the employee will have.

Payroll Code

Enter the employee's Payroll Code.

Language

Select the employee's preferred Language.

Supervisor

If this option is enabled, the employee has access to the following functions on the touch screen workstation: Employees on the Clock, Time Clock Adjustments, Turn Time Clock Off. For more information on these functions, refer to the Touch screen Workstation User Guide. Usually, only management personnel have the SUPERVISOR function.

No Punch Edit

Enable this option to prevent an employee with the above Supervisor option enabled to edit punches from the workstation.

NOTE: This is useful to allow an employee to take Employees on the Clock reports, but forbid to perform Time Clock Adjustments.

Time Card Access

Select this option for the employee to be able to print his time card from the workstation.

Borrowed

If the employee is borrowed from another site of the chain of restaurant, check this field.

Button - Print