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Maitre'D POS
Maitre'D POS
  • Maitre'D
    • Maitre'D - Complete Online Documentation
      • Introduction
      • About Maitre'D
      • Chap 1: Hardware and Software Requirements
        • Hardware Requirements
        • Optional Hardware Components
        • Evaluating Hardware
          • Evaluating Hardware
          • Performance indicators
          • Target Scores
        • Operating System Requirements
        • Unsupported Operating Systems
        • Software Requirements
      • Chap 2: Installation & Initial Setup
        • Preparation
          • Before Installing Maitre'D
          • Configure your Windows Network Profile
          • Download Maitre'D Setup Files
          • Create your own Custom Maitre'D Installer
        • Installation
          • Start the Installation from a DVD (or downloaded DVD files)
          • Start the Installation from Downloaded Files
          • Installation Process for the Maitre'D Back-Office
          • Installation Process for the Maitre'D Point of Sale
          • Installation Process for the Maitre'D Auxiliary Back-Office
          • Installation Process for the Maitre'D Backup Server
        • License Activation
          • Main Back Office - Before activating the license
          • Auxiliary Back-Office - Before activating the license
        • First login
      • Chap 3: Maitre 'D Back-Office
        • Main Back-Office Introduction
        • License Management
          • Maitre'D Back-Office License Activation
          • Maitre'D Auxiliary Back-Office License Activation
          • Check Current License Options
          • Add-on Option to Existing License
        • User & Acess Management
          • Maitre'D User Editor
          • Maitre'D Access Editor
        • Help Contents
          • Back-Office Overview
          • File
          • View
          • Tools
      • Chap 4: Point of Sale Control
        • Introduction to the Point of Sale Control
          • Overview
          • Quick Service Restaurants (QSR) and Table Service Restaurants (TSR)
          • Navigating the Point of Sale Control module
        • Point of Sale Control Module
          • Accessing Options for the Point of Sale Control Module
          • POS Control - Configuration
          • POS Control - Configuration > Option
          • POS Control - Configuration > POS
          • POS Control - Check
          • POS Control - Printing
          • POS Control - Security
          • POS Control - Gratuity Distribution
          • POS Control - Home Page
        • Taxes
          • Setting up Taxes Overview
          • Sequence for configuring taxes
          • Create Tax Categories
          • Create Taxes
          • Assign Taxes to Divisions
          • British Columbia Soda Tax
        • Managing Sales Systems
        • Screens
          • Maitre'D Screens
          • Preferential Screens
            • Preferential Screen Setup
            • Preferential Screen Editor - Advanced User Interface
            • Button Properties
            • Button Command List
          • Screen Layout
            • Screen Layout Setup
            • Screen Layout Editor - Advanced User Interface
            • Button Properties
            • Button Command List
        • Payment
        • Discounts and Promotions
        • Gratuity ,Tips and Service
        • Help Contents
          • Overview
          • File
          • View
          • Employees
            • Employee
            • Configuration
            • Screen Access
              • Screen Access Setup
              • Access to Revenue Centers
            • Messages Center
          • Revenue Center
            • Revenue Center Overview
            • Items Setup
            • PLU
            • Availability
            • Temporary Withdrawal
            • Level Modifiers
            • Divisions
            • Divisions Category
            • Ratio Report
            • Revenue Center
            • Included Items
            • Buffet
            • Combo Meal
            • Special Menu List
            • Item Class
            • Options
              • Configuration
              • Options
              • Messages
          • Screens
            • Screens Overview
            • Weight Modifiers
            • Command & Type List
              • CMD Command List
              • Usage List
              • Command List
              • Type List
            • Preferential Screen Setup
              • Preferential Screen Setup
              • Screen Setup
              • Command Setup
              • Button Layout
              • Text Format
              • Icon Setup
              • Copy preferential Screens
            • Screen Layout Setup
              • Screen Layout Setup Overview
              • Screen Layout Setup
              • Layout Command Setup
              • Button Layout
              • Layout Text Format
              • Layout Icon Setup
            • Variable List Setup
            • Macro / CMD List Setup Overview
              • Macro / CMD List Setup
              • Macro / CMD List Setup
            • Mandatory Divisions
          • Workstation
            • Workstation Overview
            • Table Color
            • Market Segment
            • Redirection Table
            • Printer Type
              • Printer Type Setup
              • Codes
              • Page Size
              • Status
              • QR Code
              • Cash Drawer
              • Special branch
            • Shared Printer
            • Logical Printer
            • Options
              • Workstation Setup
              • Revenue Center
              • Mode
              • Invoice
              • Messages
              • Ports
              • Printers
              • Devices
              • Advanced
          • Payment
            • Payment Overview
            • Taxes
            • Tax Category
            • Media Type
              • Media Type Setup
              • Media Type Card Property
            • Promotion
              • Promotion
              • Schedule
              • Revenue Center
            • Tips & Service
            • Void Reasons
          • Frequent Diner
            • Frequent Diner Customer
            • Frequent Diner Promotions
            • Frequent Diner Tracking
            • Frequent Diner Rewards Coupons
            • Loyalty Program
      • Chap 5: Configuring and Managing Work
        • Maitre'D POS Workstations
        • Printers
          • 5.1.1 - Introduction
          • 5.1.2 - Printer Types
            • Printer Types
            • Printer Types - Setup
            • Printer Types - Codes
            • Printer Types - Page Size
            • Printer Types - Status
            • Printer Types - QR Code
            • Printer Types - Cash Drawer
            • Printer Types - Special
          • 5.1.3 - Logical Printers
          • 5.1.4 - Physical Printers
          • 5.1.5 - Shared Printers
          • Redirection Tables
            • Redirection Tables
            • Using Redirection Tables
        • Workstation Options
          • Workstation Configuration
          • Workstation
          • Revenue Center
          • Mode
          • Invoice
          • Messages
          • Ports
          • Printers
          • Devices
          • Advanced (Advanced POS UI)
        • Installation of a POS
          • Before Installing a new POS
          • Configure your Windows Network Profile
          • POS Installation Procedure
          • Windows Auto-Logon
          • POS Auto-Start
        • Advanced POS Workstation
          • Introduction - Advanced POS UI
          • Prerequisites - Advanced POS UI
          • Supported Image Formats
          • Enabling the Advanced POS User Interface
          • Advanced POS UI - Left-Handed Operation
          • Advanced POS UI - Dark Mode
          • Advanced POS UI - Hidden or Static Layout
          • Advanced POS UI - UI Debugger Tool
        • Mobile POS
          • Mobile POS - Introduction
          • Mobile POS - Prerequisites
          • Mobile POS - Recommended Android Devices
          • Mobile POS License Information
          • Maitre'D Communication Server
          • POS Bridge
            • Install POS Bridge
            • Verify POS Bridge Installation
            • Update POS Bridge
          • Maitre'D Back-Office Configuration
            • Setup Mobile Printing
            • Mobile Workstation Settings
          • Mobile POS App Install and Config
            • Mobile POS Application Installation - Android
            • Mobile POS Application - Initial Configuration
            • Mobile POS Application - Basics
            • Mobile POS Application - Download UI Assets
        • Troubleshooting
          • POS Failing to start
          • Advanced POS UI Screen Issues
            • Advanced POS UI Screen Issue
            • Locate and repair expanded buttons
            • Locate and repair overlapping buttons
      • Chap 6: System Configuration
        • System Configuration Overview
        • File
        • View
          • Toolbar
          • Options
            • Restaurant
            • Regional Settings
            • Report
            • Devices
            • Shipping
            • Directories
            • Fixed Expenses
        • Tools
          • Calendar
          • Date Control
          • Sales Deletion
          • Inventory Deletion
          • Import Maitre'D 2003 Archives
          • Verify Cumulative Files
        • Backup
          • Save Full system
          • Restore Full System Backup
          • Save System Management
          • Restore System Management
          • Save Extended Management
          • Restore Extended System Management
          • Copy Item Config. by Revenue Center
          • Archiving Setup
      • Chap 7:Server Control
        • Overview
        • File
        • View
          • Toolbar
          • Options
            • End of Day
            • Room Charge
            • Receivable
            • Frequent Diner
            • Gift Certificate
            • Discount Manager
            • Bar
              • Bar Interface
              • Cocktail Recipe
            • Backup Server
            • Advanced
            • Table Management
            • Home Page
        • Tools
          • Void Table
          • Check Closing
          • Day Rebuilder
          • Rebuild Day Backup
          • Cut Memory File
          • Memoire File Analysis
          • Control Update
        • Workstation
          • Make Data
          • Local Workstation Data
          • All Workstations Data
          • Close All Workstations
      • Chap 8: Electronic Funds Transfer
        • Credit Card Surcharge
        • Bar Tabs
          • Bar Tab Overview
          • Electronic Funds Transfer Setup
          • Point of Sale Control Setup
          • Bar Tabs Workflow at the POS
            • Starting the Bar Tab
            • Increment a Bar Tab
            • Closing a Bar Tab
            • Finalizing a Pre-Authorization
            • Reaching the Pre-Authorized limit on Single Pre-Auth
            • Voiding a Bar Tab before sending items
            • Voiding a Bar Tab with Sent Items
        • Help Contents
          • Overview
          • File
          • View
            • Toolbar
            • Options
              • Interface
              • Identification
              • Operation
              • Receipt
              • Pay at the Table
              • Remote Payment Device
              • Home Page
            • Show Server Status
          • Transactions
          • Reports
          • Report Samples
          • Configuring Media Types for EFT
      • Chap 9: Report Center
        • Overview
        • Files
          • New
          • Export
          • Open
          • Printer
          • Time table
          • Log
          • Close
        • View
          • Toolbar
          • Options
        • Report
          • Report - Sales
            • Sales by drawer
            • sales by shift
            • Sales by workstation
            • sales by table
            • sales consolidated
            • Top 15 items by modes
            • Top 15 items by revenue center
            • Top 15 items by cosolidated
            • DSR
            • Permanent
            • Daily permanent sales
            • Items reports per employee
            • Daybook
            • Taxes by revenue centers
            • Taxes by Modes
            • Sales per Division Category by Revenue Center
            • Sales per Division Category by Mode
            • Sales per Division by Revenue Center
            • Sales Consolidated per Item and Mode by Division
            • PLU Sales Summary
            • PLU Sales Summary by Division
            • PLU Sales Summary by Revenue Center
            • PLU Sales Summary by Item
            • Weekly summary of Clients by Time Period
            • Weekly summary of Meals by Time Period
            • Weekly summary of Transactions by Time Period
            • Weekly summary of Sales by Time Period
            • Order Report
            • Price Override
            • Summary of Servers
            • Summary of Payment by Servers
            • Summary of Servers (Detailed)
            • Sales Consolidated with Discount by Categories
            • Sales Units By Revenue Center By Mode
            • Sales Units By Mode
            • Sales Units By Server
            • Hourly Report
            • No Sales
          • Report - Analysis
            • Profit per Item by Revenue Center
            • Profit per Item by Division
            • Items Comparison Consolidated
            • Items Comparison By Revenue Centers
            • Items Comparison By Modes
            • Division Comparison Consolidated
            • Division Comparison By Revenue Centers
            • Division Comparison By Modes
            • Sales Comparison Consolidated
            • Sales Comparison By Revenue Centers
            • Sales Comparison By Modes
            • Items Forecast Consolidated
            • Items Forecast By Revenue Centers
            • Items Forecast By Modes
            • Transaction Cycle per employee
            • Transaction Cycle per workstation
            • CVM Over/Under Report
            • CVM Service Speed Report
            • Service Speed
            • Preparation Speed
            • Order Speed
            • Statistics
          • Report - Frequent Diner
            • Detailed Customers List
            • Customers Transactions
            • Customers List
            • Customers Mailing Labels
          • Report - Inventory
            • Purchase Order
            • Undelivered Items
            • History
            • Productions History
            • Items Waste History
            • Sale Items Waste History
            • Adjustment History
            • Purchases History
            • Purchase Report
            • Purchase Summary
            • Purchase Analysis
            • Billing Check
            • Inventory Report
            • Usage Report
            • Operating Cost
            • Variances
            • Sales Cost
            • Ratios Reports
            • Stock Value By Groupe
            • Stock Value by Category
            • Items Lists
            • Units
            • Groups
            • Categories
            • Suppliers
            • Locations
            • Departments
          • Report - A/R
            • Statements
            • Mailing Labels
            • Transactions
            • Transactions in Column
            • Customers List
            • Summary Statements
            • AR Invoice Detail Search
            • AR Invoice Summary Search
            • AR Sales by Category
            • AR Sales by Category and Revenue Center
          • Report - Media
            • Paid In
            • Paid Out
            • Gift Certificates
            • Medias
            • Medias Summary (Employees)
            • Medias Summary (Medias)
            • Medias Summary (Revenue Centers)
            • Medias Summary (Folios)
            • Medias Summary (Invoices)
            • Duplicate Medias
            • Payments Transfer
            • Payments Transfer by Revenue Center
            • Payments Transfer by Mode
            • Medias by Media (Plain Folio)
          • Report - Invoice
            • By Time Period
            • By Server By Time Period
            • By Number
            • Invoice Detail Search
            • Invoice Summary Search
            • Check Summary
            • Voids
            • Item Correct Detail
            • Discount Report per Employees
            • Discount per Divisions
            • Discount Summary Report
            • Items Transfer
            • Items Transfer by Revenue Center
            • Items Transfer by Mode
            • Servers Transfer
            • Tables Transfer
            • Point Item Sales
          • Report - Delivery
            • Customers List
            • Dispatch
            • Delivery Delay
            • PreOrder
            • Delivery Mailing labels
            • Delivery Credit Transfer
            • Delivery Invoice Detail Search
            • Delivery Invoice Summary Search
          • Report - T&A
            • TEFRA by Employee Code
            • TEFRA by Employee Name
            • TEFRA by Department
            • TEFRA Summary
            • Combined Report for Payroll Data Entry
            • Punches by Employee Code
            • Punches by Employee Name
            • Punches Summary
            • Employee by Code
            • Employee by Name
            • Employee Availability
            • Employee Tasks List by Code
            • Employee Tasks List by Name
            • Employee per Tasks
            • Labor Cost
            • Tips Declaration
            • Tips Transfer
            • Time Card by Employee Code
            • Time Card by Employee Name
            • Time Card by Date
            • Schedule
            • Schedule with Salary
            • Schedule per Tasks
            • Schedule per Tasks with Salary
            • Schedule per Days
            • Schedule per Days with Salary
            • Employee's Weekly Work Schedule
            • Employee's Weekly Work Schedule with Salary
            • Weekly summary
            • Weekly Summary with Salary
            • Weekly Detail by Employee Code
            • Weekly Detail by Employee Name
            • Weekly Detail by Employee Code with Salary
            • Weekly Detail by Employee Name with Salary
            • Labor by Employee Code
            • Labor by Employee Name
            • Labor Department Summary
            • Labor Task summary
            • Coffee Break by Employee Code
            • Coffee Break by Employee Name
            • Activity
            • Employees with Tips Performances
            • I9 Form
            • P13-P14 Form
            • W-4 Form
        • Configuration
        • Reset Data Files
        • Report Lists
        • Custom Reports
        • Reports by Module
          • Link Pos Control Report
          • Link T&A Report
          • Link Ar Report
          • Link Delivery Report
          • Link Inventory Report
        • Filters
      • Chap 10: Database
        • Overview
        • Warning
        • File
          • Open
          • New
          • Validation
          • Update
          • Printer
          • Log
        • View
          • Toolbar
          • Error Log
          • Print Errors Log
        • Record
          • Copy Record
          • Append
          • Remove Deleted Record
        • Fields
          • Set Fields
          • Fields Copy
        • Reconstruction
          • Btree
          • Purchase
          • Receivables
          • Stock
          • Location
          • Time Sheet
          • Schedule
          • Checks
          • Delivery Customers
          • Pre-Order
          • Recipe
        • Tools
      • Chap 11: Inventory Management
        • Overview
        • File
          • Department
          • Location
          • Groups
          • Categories
          • Units
          • Currency
          • Undelivered Reason
          • Inventory Items
          • Inventory Recipe
          • Text Recipe
          • Suppliers
          • Customers
          • Export
          • Purchase Clean-Up
          • Requisition Clean-Up
          • Init. Last Cost
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • Configuration
            • Adjustement
            • Purchase Order
            • Cooking Schedule
            • Home Page
        • Action
          • Merchandise Reception
          • Billing
          • Requisition
          • Purchase Order
          • Regular Production
          • Reversed Production
          • Inventory Item Waste
          • Sales Item Waste
          • Worksheet
          • Adjustment
        • Planning
          • Production Schedule
          • Price Change
          • Reorder on Minimum and Maximum
          • Reorder on Production Schedule
          • Cooking Schedule
        • List
          • Purchase
          • Requisition
          • Suppliers List
          • Products List
          • Products List Setup
        • Report - Legacy Report Samples
          • Requisition Report Sample
          • Billing Report
          • Regular Production Report Sample
          • Reversed Production Report Sample
          • Inventory Item Waste Report
          • Sales Item Waste Report Sample
          • Worksheet Report Sample
          • Inventory Adjustment Report Sample
          • Price Change Report Sample
          • Reorder Min-Max Report Sample
          • Reorder Production Schedule Report Sample
          • Condensed Purchase List Report
          • Detailed Purchase List Report
          • Purchase Analysis List Report Sample
          • Purchase Week Analysis Report Sample
          • Requisition Detailed/Summary List Report Sample
          • Suppliers List Sample
          • Product List Report Sample
        • Report Center (Inventory)
      • Chap 12: Delivery
        • Overview
        • File
          • Customers
          • Street
          • External Zones
          • Cleaning
          • Printer Setup
          • Log
        • View
          • Toolbar
          • Options
        • Report Center (Delivery)
      • Chapt 13: Time and Attendance
        • Overview
        • File
          • Employee
          • Employee
            • Personal Information
            • Personnal Information US
            • Other Information US
            • IRS
            • Shift
            • Assigned Task
            • Time Card
          • import
          • Export
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • General Configuration
            • Coffee Break Configuration
            • Export Configuration
            • Schedule Configuration
            • ADP Interface
            • TMx Configuration
            • PayChex Interface
            • Import Interface
        • Setup
        • Tools
        • Time and Attendance Reports
      • Chap 14: Account Receivable
        • Overview
        • Software Requirement
        • Files
          • Customers
          • Printer
          • Log
          • Export
        • View
          • Toolbar
          • Options
            • Configuration
            • Main Account
            • Misc.Account
        • Actions
          • Transaction Entry
          • Check Inquiry
          • Finalize Statements
        • Tools
      • Chap 15: Accounting Interface
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Account
          • Income
          • Expenses
          • Copy Income Accounts
          • Copy Divisions Accounts
          • Account Chart
          • Payable Account chart
        • List
      • Chap 16: Floor Management
        • Overview
        • File
          • Floor Editor Overview
          • Property
          • Tables Assignment Reasons
          • Printer
          • Log
        • View
          • Toolbar
          • Options
      • Chap 17: Converter
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Tools
          • External Sales Posting
            • General
            • Config. Service Web
            • Items
            • Discount
            • Taxes
            • Waiter
            • Media
            • Advanced
          • Acknowledge Corporate Message
          • Custom Data Tracking
          • Custom Data Tracking Wizard
      • Appendix: Troubleshooting
        • Configure the Maitre'D Sharing Options
        • Old icons are still displayed after upgrading to the latest version of Maitre'D upragade
    • Maitre'D - Advanced POS User Interface (HTML POS)
      • Prerequisites - Advanced POS User Interface
      • Hardware Requirements
      • Enabling the Advanced POS User Interface
      • Advanced POS UI - Dark Mode
      • Advanced POS UI - Left-Handed Operation
      • Advanced POS UI - Hidden or Static Layout
      • Supported Image Formats
      • Troubleshooting
        • Advanced POS UI Screen Issues
        • Locate and repair expanded buttons
        • Locate and repair overlapping button
    • Maitre'D - Online Help Contents by module
      • Main Back-Office
        • Main Back-Office Overview
        • File
          • Licenses
          • Printer Setup
          • Log
        • View
        • Tools
          • Access Editor
          • User Editor
      • Point of Sale Control
        • Overview
        • File
        • View
          • Toolbar
          • Setup Dates
          • Options
        • Employees
          • Employees
          • Configuration
          • Screen Access
          • Message Center
        • Revenue Center
          • Revenue Center Overview
          • Items Setup
            • Items Setup List
            • Item Setup
            • Options
            • Links
            • Configuration
            • Cost
            • Inventory
          • PLU
          • Availability
          • Temporary Withdrawal
          • Level Modifiers
          • Divisions
          • Divisions Category
          • Ratio Report
          • Sales Units
          • Included Items
          • Buffet
          • Combo Meal
          • Special Menu
          • Item class
          • Options
        • Screens
          • Screens Overview
          • Weight Modifiers
          • Command & Types List
            • CMD Command List
            • Usage List
            • Command List
            • Type List
          • Preferential Screen
            • Preferential Screen Setup Overview
            • Screen Setup
            • Command Setup
            • Button Layout
            • Text Format
            • Icon Setup
            • Copy preferential Screens
          • Screen Layout Setup
            • Screen Layout Setup Overview
            • Screen Layout Setup
            • Layout Command Setup
            • Layout Button Setup
            • Layout Text format
            • Layout Icon Setup
          • Variable List Setup
          • Macro / CMD List Setup
          • Mandatory Division
        • Workstation
          • Workstation Overview
          • Table Color
          • Market Segment
          • Redirection Table
          • Printer Type
            • Printer Type Setup
            • Codes
            • Page Size
            • Status
            • QR Code
            • Cash Drawer
            • Special
          • Shared Printer
          • Logical Printer
          • Options
        • Payments
          • Payment Overview
          • Taxes
          • Tax Category
          • Media Setup
          • Promotion
          • Tips & Service
          • Void Reasons
        • Frequent Diner
          • Frequent Diner Customer
          • Frequent Diner Promotions
          • Frequent Diner Tracking
          • Frequent Diner Rewards Coupons
      • System Configuration
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Tools
          • Calendar
          • Date Control
          • Sales Deletion
          • Inventory Deletion
          • Import Maitre'D 2003 Archives
          • Verify Cumulative Files
        • Backup
      • Server Control
        • Overview
        • File
        • View
          • Toolbar
          • Options
            • End of Day
            • Room Charge
            • Receivable
            • Frequent Diner
            • Gift Certificate
            • Discount Manager
            • Bar
              • Bar Interface
              • Cocktail Recipe
            • Backup Server
            • Advanced
            • Table Management
            • Home Page
        • Tools
          • Void Table
          • Check Closing
          • Day Rebuilder
          • Rebuild Day Backup
          • Cut Memory File
          • Memoire File Analysis
          • Control Update
        • Workstation
          • Make Data
          • Local Workstation Data
          • All Workstations Data
          • Close All Workstations
      • Electronic Funds Transfer (EFT)
        • Overview
        • File
        • View
          • Toolbar
          • Options
          • Show Server Status
        • Transaction
          • Add Transaction
          • Modify Transaction
          • Void Transaction
          • Return Transaction
          • Void a Return
        • Report
        • Report Samples
        • Configuring media types for use with EFT
      • Delivery
        • Overview
        • File
        • View
        • Delivery Reports
      • Inventory Management
        • Overview
        • File
          • Department
          • Location
          • Groups
          • Categories
          • Units
          • Currency
          • Undelivered Reason
          • Inventory Items
          • Inventory Recipe
          • Text Recipe
          • Suppliers
          • Customers
          • Export
          • Purchase Clean-Up
          • Requisition Clean-Up
          • Init. Last Cost
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • Configuration
            • Adjustement
            • Purchase Order
            • Cooking Schedule
            • Home Page
        • Action
          • Merchandise Reception
          • Billing
          • Requisition
          • Purchase Order
          • Regular Production
          • Reversed Production
          • Inventory Item Waste
          • Sales Item Waste
          • Worksheet
          • Adjustment
        • Planning
          • Production Schedule
          • Price Change
          • Reorder on Minimum and Maximum
          • Reorder on Production Schedule
          • Cooking Schedule
        • List
          • Purchase
          • Requisition
          • Suppliers List
          • Products List
          • Products List Setup
        • Report - Legacy Report Samples
          • Requisition Report Sample
          • Billing Report
          • Regular Production Report Sample
          • Reversed Production Report Sample
          • Inventory Item Waste Report
          • Sales Item Waste Report Sample
          • Worksheet Report Sample
          • Inventory Adjustment Report Sample
          • Price Change Report Sample
          • Reorder Min-Max Report Sample
          • Reorder Production Schedule Report Sample
          • Condensed Purchase List Report
          • Detailed Purchase List Report
          • Purchase Analysis List Report Sample
          • Purchase Week Analysis Report Sample
          • Requisition Detailed/Summary List Report Sample
          • Suppliers List Sample
          • Product List Report Sample
        • Report Center (Inventory)
      • Report Center
        • Overview
        • Files
          • New
          • Export
          • Open
          • Printer
          • Time table
          • Log
          • Close
        • View
          • Toolbar
          • Options
        • Report
          • Report - Sales
            • Sales by drawer
            • sales by shift
            • Sales by workstation
            • sales by table
            • sales consolidated
            • Top 15 items by modes
            • Top 15 items by revenue center
            • Top 15 items by cosolidated
            • DSR
            • Permanent
            • Daily permanent sales
            • Items reports per employee
            • Daybook
            • Taxes by revenue centers
            • Taxes by Modes
            • Sales per Division Category by Revenue Center
            • Sales per Division Category by Mode
            • Sales per Division by Revenue Center
            • Sales Consolidated per Item and Mode by Division
            • PLU Sales Summary
            • PLU Sales Summary by Division
            • PLU Sales Summary by Revenue Center
            • PLU Sales Summary by Item
            • Weekly summary of Clients by Time Period
            • Weekly summary of Meals by Time Period
            • Weekly summary of Transactions by Time Period
            • Weekly summary of Sales by Time Period
            • Order Report
            • Price Override
            • Summary of Servers
            • Summary of Payment by Servers
            • Summary of Servers (Detailed)
            • Sales Consolidated with Discount by Categories
            • Sales Units By Revenue Center By Mode
            • Sales Units By Mode
            • Sales Units By Server
            • Hourly Report
            • No Sales
          • Report - Analysis
            • Profit per Item by Revenue Center
            • Profit per Item by Division
            • Items Comparison Consolidated
            • Items Comparison By Revenue Centers
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  1. Maitre'D
  2. Maitre'D - Online Help Contents by module
  3. Point of Sale Control
  4. Payments

Promotion

Promotion

The Promotion option from the Payments menu, allows to set up promotions, which are used in the restaurants. There are two types of promotions: Discounts and Coupons. There is a maximum of 100 discounts and coupons combined in the system. The category chosen determines whether the promotion is a coupon or a discount.

Two tasks must be performed for each discount or coupon:

Create the discount in Point of Sale Control/Payments/Promotions/Promotion.

Set the divisions or items to be discounted in the Point of Sale Control/ Payments/ Promotions


Setup

Description

Enter the description of the promotion.

Bar Code ID

Enter the bar code ID of the promotion. This bar code must be scanned before touching this promotion's button on the discount screen.

NOTE: This is useful to scan a coupon cutoff from a newspaper or a discount book, for example.

External Code

Enter the discount code to be used by the external discount manager interface.

Category

Category
Description
Type
Application Mode
Type

Item

This category allows to discount up to 50 sales items regardless of their divisions.

$

Fix: The figure entered in the Amount field determines the maximum discount amount. If "0" is entered, the maximum discount will be the price of the item. Maitre'D does not use the Rate field for this combination, so the field can be blank.

Coupons

Item

$

Open: The discount will be the price of the item. The Amount and Rate fields must be set to "0". This combination cannot be used on the Order screen.

Coupons

Item

%

Fix: The figure entered in the Rate field determines the discount amount. If "100.00" is entered, the discount will be the price of the item. Maitre'D does not use the Amount field for this combination, so the field can be blank.

Coupons

Item

%

Open: This combination works like the one above, except that it cannot be used on the Order screen.

Coupons

Item by Division

This category allows to apply discounts to certain divisions.

$

Fix: The figure in the Amount field defines a maximum discount. If entered "0" in the Amount field, the only maximum for the discount is the price of the item. Maitre'D does not use the Rate field with this combination, so the field can be blank.

Coupons

Item by Division

$

Open: The only discount maximum is the price of the item. Both the Amount and Rate fields must be set to "0". This combination cannot be used on the Order screen.

Coupons

Item by Division

%

Fix: The figure entered in the Rate field determines the discount amount. If "100.00" is entered, the discount will be the price of the item. Maitre'D does not use the Amount field for this combination, so the field can be blank.

Coupons

Item by Division

%

Open: This combination works like the one above, except that it cannot be used on the Order screen.

Coupons

Gross Sales

This category allows to apply discounts to items in certain divisions. The difference between this category and the Item by Division category is in terms of the rules for fixed, open, and Preset.

$

Fix: The figure in the Amount field defines a maximum discount before tax. If entered "0" in the Amount field, the only maximum for the discount is the price of the item. Maitre'D does not use the Rate field with this combination.

Coupons

Gross Sales

$

Open: The only maximum for the discount is the price of the item. The Amount and Rate fields must be set to "0". This combination cannot be used on the Order screen.

Discounts

Gross Sales

$

Preset: Even though the Type is "$", the correct percentage must be set for each division under Detail of Promotion. Maitre'D does not use the Rate or Amount fields with this combination, so those fields can be blank.

Discounts

Gross Sales

%

Fix: The amount in the Rate field defines the maximum discount amount. The amount in the Amount field defines the minimum discount amount. If entered "0" in the Amount and 100% in the Rate field, the whole check, including tax, is discounted.

Discounts

Gross Sales

%

Open: Set this discount as open with a maximum discount.

Discounts

Gross Sales

%

Preset: Set the correct percentage for each division under Detail of Promotion. Maitre'D does not use the Rate or Amount fields with this combination, so those fields can be blank.

Discounts

Gross Sales

Mixed

Fix: Enter the discount rate in the Rate field. Enter the maximum dollar amount that Maitre'D can apply to the check in the Amount field.

Discounts

Gross Sales

Mixed

Open: Enter the discount rate in the Rate field. Then, enter the maximum dollar amount that Maitre'D can apply to the check in the Amount field. If "0" is entered in both the Amount and Rate fields, any discount up to 100% of the check will be available.

Discounts

Gross Sales

Mixed

Preset: Maitre'D does not use the Amount and Rate fields for this type of discount. Define the percentage of the discount by division in Detail of Promotion.

Discounts

Sub Total

Same as Gross Sales, but the discount is applied to the balance of the check rather than to each item. The balance does not include taxes, and pre-set is not available for this promotion.

$

Fix: Enter an amount in the Amount field.

Coupons

Sub Total

$

Open: The Rate field has no impact on the discount. The Amount field sets a maximum amount.

Discounts

Sub Total

%

Fix: Fill out the Amount and Rate fields. This discount defaults to the amount (either the amount in the Amount field or the amount derived from Rate) that is the lesser amount.

Discounts

Sub Total

%

Open: The Amount field has no impact on the discount. The Rate field defines the maximum.

Discounts

Sub Total

Mixed

Fix: Set both the Rate and the Amount fields. The discount defaults to whichever discount calculation is lower.

Discounts

Sub Total

Mixed

Open: Set both the Rate and the Amount field. The discount defaults to whichever discount calculation is lower.

Discounts

Maximum on Total

The Amount or Rate value that is defined for this category is applied to the total of the check including tax.

%

Open: Set this category as open by entering a figure in the Amount and Rate fields. The Rate field defines the maximum amount Maitre'D will apply to the discount, whereas the Amount field defines the minimum amount that Maitre'D will apply to the discount.

Discounts

Maximum on Sub- Total

Same as Maximum on Total, except that Maitre'D will apply the discount to the check's sub-total (before tax).

%

Open: Set this category as open by entering figures in the Amount and Rate fields so that the promotion takes a min-max. The Rate field defines the max-min amount that can be applied to the discount, and the Amount field defines the minimum amount that can be applied to the discount. The Employee enters the % of the amount to be discounted at the workstation (subject to the maximum rate above).

Discounts

Item Media by Item

Same as Item, except that it calculates the discount on the item before tax. With this discount, only Detail of Promotion need to be filled out to note the availability of the discount.

$

Fix: If "0" is entered in both the Amount and Rate fields, the pre-tax item price will be discounted. If the Amount field is populated, this amount will become the maximum discount.

Coupons

Item Media by Item

$

Open: With this combination, enter "0" in the Amount and Rate fields.

Coupons

Item Media by Item

%

Fix: The figure entered in the Rate field determines the discount amount. If "100.00" is entered, the discount will be the price of the item. Maitre'D does not use the Amount field for this combination, so the field can be blank.

Coupons

Item Media by Item

%

Open: The Amount field has no impact on the discount. The Rate field defines the maximum.

Coupons

Item Media by Division

Same as Item by Division, except that it calculates the discount on the items in the specified divisions before tax.

$

Fix: If "0" is entered in both the Amount and Rate fields, the pre-tax amount is discounted. If the Amount field is populated, this amount becomes the maximum discount.

Coupons

Item Media by Division

$

Open: With this combination, enter "0" in the Amount and Rate fields.

Coupons

Item Media by Division

%

Fix: The figure entered in the Rate field determines the discount amount. If "100.00" is entered, the discount will be the price of the item. Maitre'D does not use the Amount field for this combination, so the field can be blank.

Item Media by Division

%

Open: The Amount field has no impact on the discount. The Rate field defines the maximum.

Free Amount

This option first subtracts the value defined in Promotions, and then it subtracts the rate from the balance of the check.

%

Fix: Same as Item by Division, except that it calculates the discount on the items in the specified divisions before tax.

Discounts

Free Amount

%

Open: Same as Item by Division, except that it calculates the discount on the items in the specified divisions before tax.

Discounts

Free on Sub-Total

Same as Free Amount, except that it applies to the check amount before tax.

%

Fix: Same as Item by Division, except that it calculates the discount on the items in the specified divisions before tax.

Discounts

Free on Sub-Total

%

Open: Same as Item by Division, except that it calculates the discount on the items in the specified divisions before tax.

Discounts

Credit

Used along with Delivery to give credit to a dissatisfied customers. The system can track the discount by customer and apply it to the next delivery.

$

Open: With this combination, enter "0" in the Amount and Rate fields.

Discounts

Type

Enable the promotion type. Depending on the promotion Category, the available types are: %, $ or Mixed.

Application

Enable the application type. Depending on the promotion Category, the available applications are: Fix if the value is the same for all applicable divisions or items, Open if the value is entered when the check is printed, or Preset if the values are programmed separately for the different applicable divisions or items in the Revenue Center branches.

Rate

Enter the fix or maximum percentage of the discount.

Amount

Enter the fix or maximum dollar amount of the discount.

On Total

Enable this option to apply an "Item by Division" or "Item by Media/Division" promotion on the division total, for European Operation.

NOTE: This option is only available for these discount types.

Activation Date

Enter the date when the discount will become available.

NOTE: For this field to take effect, a future date must be set in the expiration field below.

Expiration Date

Enter the date when the discount will no longer be available.

Option

Employee Discount

Enable this option to exclude this discounts from the Minimum Declaration TEFRA sales calculation. Disable this option to include the discounted amount in the Total TEFRA sales.

NOTE: The TEFRA reports produce tips and service charges for income tax purposes.

Automatic

Enabling this option, Maitre'D will automatically apply a discount whenever a check is printed. Otherwise, Maitre'D will only apply if the server chooses to, prior to printing the check.

Auto. Item Select

Enabling this option on an Item By Division discount, Maitre'D will automatically select all discountable items, bypassing the item selection on the workstation.

Multiple

Enable this option to allow to use the discount in conjunction with other discounts.

NOTE: the Quantity button can be used for Item Discount so that multiple item discount coupons count as a single discount.

Main Item Only

Enable this option to specify that this Item discount applies only to the main item and excludes its modifiers. If this option is disabled, the discount will also apply to any modifier with a price.

Charge

Enabling this option, Maitre'D will add the value of a discount to the check instead of subtracting it. This option can be helpful for cover charges, for instance. If it is disabled, Maitre'D subtracts the value of the discount from the check.

Subscribed Sales

Enable this option to remove this discounts from the sales totals of the divisions that franchises pay royalties on. Otherwise, franchises will have to pay royalties on total sales for these divisions, regardless of discounts.

Remaining Sub-Total

Enabling this option, the entered amount will be used as the sub-total and the discount amount, will be calculated. Otherwise, the entered amount will be the discount.

NOTE: This option is only used with Sub-Total Category, $ Type and Open Application.

Print Coupon

Enable this option to print a coupon each time this discount is applied.

Two for One

When this option is enabled and the discount is defined as an item discount, the discount will be applied to the least expensive item out of two items. If the bill contains more than two items, they will be paired using the most expensive item with the second most. This discount can be used in situations where the second plate is free, or the second plate is at half price. The program automatically selects the items to be discounted.

Many for One

Enable this option to create a "many for one" discount, which works in a similar way to the Two for One, but allows for 3 for 1 etc. After enabling this option, the Eligible Count field needs to be filled with the number of items to be discounted. For example, to create a "Get 5 for the price of 1" discount, enter "5" in the eligible count field.

NOTE: Many For One is not compatible with the Main item Only option. Also, the Two For One and Second Price options will automatically become disabled.

Second Price

When enabled, the discount will be applied to the least expensive items out of multiple items. A fixed price will be applied to the discountable items. These prices could be setup for each items and revenue centers.

Folio

Enable this option to request an alphanumeric folio number (discount reference number) when this promotion is applied.

NOTE: If more then one discount with Folio is applied on the same check, the folios will be requested for each promotion, but only the last one will be printed on the receipt and reports. This Folio can also be read from a magnetic or barcode card from a discount book, or a manager card, for example. The format for magnetic cards is ;1234567890? on Track 2.

Folio Validation

Enable this option to use multiple numerical validation ranges for discount folios of up to 10 digits. When entering an invalid value, an error message is displayed and the user must enter another value.

NOTE: A file named Folio.ini must also be saved in C:\POSERA\MaitreD\DATA

This file contains the valid range for folios, with one range per line. The first and last number of each range is separated by a dash (-), such as in this example:

100000 - 200000

500000 - 600000

900000 - 1000000

Spaces are not important. Once this file is created, redo workstation data. If the Folio.ini file is not present in the Data folder, no validation is performed.

Apply on Whole Order

Enable this option to apply an Item or Item by Division discount on all eligible items of the current Table 0 order from the Order screen.

NOTE: This is useful to replace a Gross Sales discount when the European Operation and Value Added Tax (VAT Calculation) options are both enabled in P.O.S. Control / View / Options / Configuration / Option

Eligible Count

Enter the number of items that are eligible for the second price or Many for One discounts.

NOTE: This field is only available when the Many For One or Second Price option is enabled.

Use Discount Manager

Enable this option to manage this promotion with an external discount manager interface.


Schedule

Some promotion might be available only for specific period of a day and for specific days in a week. The schedule branch allows to answer this type of promotion structure by enabling the mark related to the period you need, broken down to 15 minutes intervals, for each day of the week tab. For example, a Happy Hour discount could be available only on Thursdays and Fridays from 16:45 to 19:15. If the time is outside these ranges, the discount will not apply. Notice that we gave a leeway of 15 minutes before and after 5 to 7 PM.

NOTE: On the Week tab, partial hours are brown instead of blue.


Revenue Center

Available

Select this option for this promotion to be available for this Revenue Center.

Click this button to select the entire list.

Click this button to unselect the entire list.

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