CMD Command List

CMD Functions List

Enable a command for this button. See the following table for the different functions available.

Add | Reorder	This command button increases the quantity of the highlighted item(s) and allows to order items that were ordered previously.
Alternate | Regular	This command button allows to switch between the regular and compiled Order screen. This is useful to verify a compiled order before sending it to the kitchen. - Touch the Regular button to display the items on separate lines, in the same sequence they were chosen. - Touch the Alternate button to compile identical items on the same line. NOTE: The Alternate Order Screen option must be enabled in Point of Sale Control / Employees / Configuration / Order
A/R Customer Name On Kitchen Chit	This command button allows selecting an Account Receivable from the A/R list, to display the Customer Name on the Order Screen and order chit.
Assign Name To Table	This command button allows the barman to assign table name to an already opened table.
Balance The Bar Interface	This command button allows the servers to balance the bar interface reading with MaitreD. At the end of the shift, the bartender can ask to balance the bar interface. Maitre'D verifies what has been ordered and what has been poured from the bar dispenser, and adds into the order screen the difference between both applications. Then it is just a matter of closing that check to have the Maitre'D and the Azbar systems equal.
Break-In	This command button allows the servers to push On The Fly orders to the first column of the CVM. For example, an employee can use this button if a drive thru customer decides to add a dessert when being handed the original order.
Cash Payment	This command button allows to enter the amount of the preset cash button. Ex. $10, $20 etc.
Check Redistribution	This command button allows the servers to redistribute the check amounts among customers at their tables. For example, if a check was originally printed with all customers on one check, and the customers decide to split the check, the server is able to print as many checks as the table requests. The REDISTRIBUTION button does not appear unless the check has been printed once.
Clear Fast Order	This Command button allows to remove an entry from the Quantity Keyboard.
Client Adjustment	This command button allows the employees to adjust the total count of their customers. NOTE: This manual modification is only reflected on the employee readings on the workstation and the Sales Consolidated report in the report center.
Close	This command button sends the order to the shared printer(s), prints the guest check, then prompts for the media type for payment and validates payment. This function can produce a closed check receipt.
Close All Trays	This command button allows a cafeterias fast-food employee to display a compiler screen with the detail of more than one customer, and settle all current trays to Cash simply by hitting the OK button.
Combo Screen Suggestion	This displays the different possible combo detected with the sales items selected so far in an order. NOTE: You also need to enable both the Use Combo and Use Suggestion Screen options in Employees / Configuration / Order / Combo Meal.
Compiled	This command button allows to display the current order in compilation mode. This speeds up fast-food service, giving the food runner a summary of current orders to prepare.
Count Customer	This command button allows including or excluding a guest from the client count in the reports. This is useful when a customer comes back to order a dessert, for example. NOTE: The No Customer Count option of P.O.S. Control / Employees / Configuration / Order disables this button for Table Zero (0).
Count Item	This command area displays the number of items ordered by the current customer.
Course	This command button allows employees to specify how the items on the order correspond to courses of the meal. For example, a customer could choose to have an appetizer before the main entree arrives or with the main entree. NOTE: This option is available only if the Compilation option is enabled in P.O.S. Control / Revenue Center / Options / Options / Kitchen.
Credit Card Number Entry	This command button allows the employee to store a credit card number. This function is used to start tabs, for example, without actually authorizing the credit card for a specific dollar amount through the Credit Card Authorization function.
Delivery Credit	This command button allows to give customers a credit that may be applied on their next delivery. The credit applied to a customer will be treated as a discount for the next time the customer calls to place an order. The Delivery module must be installed on the system to use this option, and a Credit promotion must be defined in P.O.S. Control / Payments / Promotion.
Delivery Customer Selection	This command button allows to go back to the Delivery customer information screen from the order screen. The Delivery module must be installed on the system to use it.
Delivery History	This command button allows to have access to the delivery time of the last five orders of the customers. The Delivery module must be installed on the system to use this command. The historical field and the With Driver option in the Delivery / View / Option must be enabled.
Delivery Last Order Recall	This command button allows to recall the details of the last order that the customer has placed for the restaurant. The Delivery module must be installed on the system to use this command, and the Last Order option in the Delivery / View / Options must be enabled.
Delivery Order Time	This displays the current order time on which the delivery guaranty applies.
Delivery Pre-Order Recall	This command button allows to manually recall a pre-order already entered for this customer. The Delivery module must be install on the system to use this command
Delivery Warranty	This displays the time in minutes given to the delivery warranty).
Delivery | Pickup List	This command button allows employees with a first regular Delivery function With Driver and a second one with Pick Up Mode to switch an order from one function to the other after it has been sent. NOTE: You should add this button to the CMD List of a third function.
Delivery | Pickup Switch	This command button allows employees with a first regular Delivery function and a second one with Pick Up Mode to switch a current order from one function to the other before sending it. NOTE: You should add this button on the CMD List of both functions.
Display Customer Count	This displays how many guests were included in the order to help employees verify they did not forget any member of a group.
Display Recipe	This command button allows employees to display and print recipes of sales items that have been selected on the touchscreen. New bartenders can use this option to help them prepare drinks.
Do Combo	This command button allows to find all available combos and give the best possible deal once all items have been selected and the customer is ready to pay. NOTE: If you refuse the detected combo the first time, you can use this button again. You also need to enable both the Use Combo and Multiple Combo Choice options in P.O.S. Control / Employees / Configuration / Order / Combo Meal
Employee Function	This command button allows to access the employees Function Screen directly from the order screen.
Exit | Clear	This command button has 2 functions: Once an item is selected, the word EXIT is replaced with CLEAR. The CLEAR button is used to cancel the items registered. When no items are being selected, this command button allows to exit from the table order screen
External Command	This command button allows to start an external application. NOTE: By default, while the other application is running, the workstation is disabled and can not send orders to shared printers.
Fire	This command button allows to manually fire the order.
Frequent Diner Selection	This command button allows to associate a frequent diner customer with an order at anytime during the transaction.
Go Client	This command button allows to go directly to another client on the same table faster then touching the Next or Previous button multiple times.
General Message	This displays the same 5 lines message as seen on the Login screen.
Hold	This command button allows to manually put a hold on the order.
Item Availability	This command button allows to make selected items available or not.
Item Property	This command button allows to change the prices or description of sales items. If the item has its own button on the preferential screen, and also to change the button description, or the item the button points to.
Item Recipes	This command button allows to select a sales item to display and print its recipe.
Item Waste	This command button allows to declare the lost of a sales item.
Less | Void	This command button has 2 functions. If the item highlighted has not been sent, this button is called LESS and decreases the quantity of items (if more than one item is selected), or to cancel the item (if only one is selected). If the item highlighted has already been ordered, then the button is will display VOID and is used clear items that were previously ordered. NOTE: Depending on your access level, it is possible you might not have access to this function.
Manual Bar Code	This command button allows the employees to manually enter bar codes.
Mode Description	This displays the mode currently in effect.
Next Client	This command button allows to move the customer indicator forward one number from the currently displayed customer.
Next Dollar	This command button works the same as the close button but allows to enter the next closest dollar amount when settling checks. Ex. Next $1 could be used if the check total is $5.39 and the guest tenders $6.00. MaitreD, will calculate the change as .61 cents.
No Sale	This command button allows to open the drawer
Ord by Bar Controller | Ord by POS	This command is used to toggle between Order on pour mode and regular order mode. To be used only with bar controller devices.
Order Time | Price	This command button has 2 functions. The ORDER TIME button displays the time the items were sent to the kitchen. The PRICE button reverts back to displaying the price of the items.
Park Table	This command button allows dining room employees to keep items currently selected but yet to be ordered so that they can leave the workstation and come back later without having to re-enter all those selections again. When that employee then accesses any Point Of Sales, the parked table is automatically offered, and the kept items are displayed, as if the employee had not left the workstation. New items can then be added and ordered at the same time as the kept items. NOTE: Also enable the Park Table option in Point of Sale Control / Employees / Configuration / Order. On the Floor Plan and Table Verification screens, a parked table will be noted with an "H", for Held. An employee can only park one table at a time.
PLU (Order By PLU Number)	This command button allows servers to order sales items by the item numbers. This number is not the PLU number, but the sales item number. The sales item number is displayed as the ITEM # in the top of the screen in Revenue center / Sales Items / Items Setup. The sales item number may be different from the PLU number.
Preferential Screen Description	This displays the name of the current screen.
Preferential Screen Selection	This command button calls another screen. For example, the BAR screens. As soon as the server will make a selection on this screen, the original screen will be brought back.
Previous Client	This command button allows to move the customer indicator back one number from the current displayed customer number.
Price Override	This command button allows the servers to change the price of the item(s) being ordered. (The price change will affect the current order only).
Print	This command button sends the order to the shared printer(s), and prints the guest check.
Print Current Customer	Select this command button to print the check for a single guest without going through the check distribution process and pressing the Next button for all guests who are not ready to leave. NOTE: Also enable the Print Current Customer option in Point of Sale Control / Employees / Configuration / Invoice
Print Last Check	Enable this command button to print the last Table # check. You must use the SEND button on the touchscreen to send the order to shared printers. If you have printed the check, you will not be able to print the check again using the PRINT LAST CHECK button.
Punch Clock	This command button allows to access the employees Punch Clock Functions directly from the order screen.
Quantity Selection	This command button allows the employees to use the QUANTITY button to enter multiple orders of the same sales items.
Reading	This command button allows accessing the employees Reading directly from the order screen.
Remark On Request	This command button allows the servers to enter Remarks. In Configurations by revenue centers Options you can program the number of lines for remarks, fill the Number of Lines field. If you do not want remarks to be printed on the guest check, clear the On Check field. You can choose whether or not remarks should print on the guest check, but if you are using remarks they will be printed in the kitchen. Remarks are useful for advising the kitchen that the customer is in a hurry or to personalize a message on the guest check, such as " Happy Birthday Joe! ".
Re-Order Last Round	This command button allows the employees to reorder items that have been already ordered. For example, the customers at a table X ordered 1 order of Nachos and 2 Bud Lights. Suppose that 30 minutes later, the customers at that same table wanted another order of Nachos and 2 Bud Lights. The ROUND button would allow an employee to order these same items again with fewer button strokes. To enable this option, the Round option under the Revenue Centers / Options, must be enabled.
Revenue Center Switch	This command button allows to change the revenue center for the current order, even for items already ordered. NOTE: Enable the Show Selection option in Point of Sale Control / Employees / Employees / Access and give access to at least two revenue centers. Also enable the Change Revenue Center option in Point of Sale Control / Employees / Configuration / Order / Command.
Send	This command button sends the order to the shared printer(s).
Set Number Of Customers	This command button allows employees to enter the number of customers at each table. This option allows to change the number of customers originally entered. For example you originally had 1 customer at a table, and a second guest decides to join the table.
Skip Order Detail On Check	If you enable this option, you will be able to enter a description that will replace the detail of the check when printing it.
Split Check	This command button allows the employees to split previously printed check into 2 separate checks with amounts that is specified.
Split Item	This command button allows to divide the cost of sales items between two or more customers. NOTE: only items from that have been already sent to the preparation areas may be split.
Status	This command button allows to display the status screen. The status screen offers tools to transfer items from one customer to another.
Substitution List	This command button allows to display the different upsizes available for the sales items selected. The employee can then touch a particular upsize to select it.
Table	This command button allows to go directly to another table to place an order. As soon as the order is entered and the button is selected, the system will display a button pad and ask for your other table number. When entered, the order will go to the preparation areas, ( same as if you touched the send button)
Takeover | Release	This command button has 2 functions. The TAKEOVER button allows a manager to quickly takeover another employee's table. The RELEASE button returns the table to the original employee.
Undo Combo	This command button allows to remove the currently selected combo and replace it with the components at full price. The Do Combo command button can then be used to apply another one and give the best possible deal once all items have been selected and the customer is ready to pay.
Upsize	This command button allows to Upsize sales items in up to 10 different formats. On the preferential screen, setup a button for the base sales item. In Point of Sale Control / Revenue Center / Item Setup / Links, in the base sales item, select other upsized sales items to replace it when selected in combination with the upsize buttons. NOTE: If the Special Menu Printout options are also both enabled in Point of Sale Control / View / Options / Check and Printing, one can upsize an item ordered previously. The original item is voided, and the upsized item is ordered, without reporting this void anywhere, and even if the employee is not allowed to perform voids, so be careful not to supply any Upsize that is in fact a Downsize, as this could open the door to fraud.
Void Check	This button allows the employees to void checks after the orders have been sent or to the kitchen, but before they have closed the checks. Employees can use the VOID CHECK button to void all items off the check. It is much easier than using the VOID button, which only voids specific highlighted items.
Void Order	This command button allows employees to create negative checks. Employees use negative checks to perform refund on a closed check. You are not actually voiding a specific check, but creating a new check number that has the items to be voided (entered negatively). This check offsets the check that was rung incorrectly.
Waiter	This command button (bar server interrupt) allows to switch from one bar server order screen to another during the order process.
Waste Sale Item	This command button allows employees to remove a sales item that will appear on a waste item report for sites that do not use the inventory module. This is useful to differentiate voided items that were put back in stock or never taken from stock from wasted items that were thrown out. NOTE: The original item is voided, without reporting this void anywhere, and even if the employee is not allowed to perform voids, so be careful to reserve this function to the manager's screen access only.