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Maitre'D POS
Maitre'D POS
  • Maitre'D
    • Maitre'D - Complete Online Documentation
      • Introduction
      • About Maitre'D
      • Chap 1: Hardware and Software Requirements
        • Hardware Requirements
        • Optional Hardware Components
        • Evaluating Hardware
          • Evaluating Hardware
          • Performance indicators
          • Target Scores
        • Operating System Requirements
        • Unsupported Operating Systems
        • Software Requirements
      • Chap 2: Installation & Initial Setup
        • Preparation
          • Before Installing Maitre'D
          • Configure your Windows Network Profile
          • Download Maitre'D Setup Files
          • Create your own Custom Maitre'D Installer
        • Installation
          • Start the Installation from a DVD (or downloaded DVD files)
          • Start the Installation from Downloaded Files
          • Installation Process for the Maitre'D Back-Office
          • Installation Process for the Maitre'D Point of Sale
          • Installation Process for the Maitre'D Auxiliary Back-Office
          • Installation Process for the Maitre'D Backup Server
        • License Activation
          • Main Back Office - Before activating the license
          • Auxiliary Back-Office - Before activating the license
        • First login
      • Chap 3: Maitre 'D Back-Office
        • Main Back-Office Introduction
        • License Management
          • Maitre'D Back-Office License Activation
          • Maitre'D Auxiliary Back-Office License Activation
          • Check Current License Options
          • Add-on Option to Existing License
        • User & Acess Management
          • Maitre'D User Editor
          • Maitre'D Access Editor
        • Help Contents
          • Back-Office Overview
          • File
          • View
          • Tools
      • Chap 4: Point of Sale Control
        • Introduction to the Point of Sale Control
          • Overview
          • Quick Service Restaurants (QSR) and Table Service Restaurants (TSR)
          • Navigating the Point of Sale Control module
        • Point of Sale Control Module
          • Accessing Options for the Point of Sale Control Module
          • POS Control - Configuration
          • POS Control - Configuration > Option
          • POS Control - Configuration > POS
          • POS Control - Check
          • POS Control - Printing
          • POS Control - Security
          • POS Control - Gratuity Distribution
          • POS Control - Home Page
        • Taxes
          • Setting up Taxes Overview
          • Sequence for configuring taxes
          • Create Tax Categories
          • Create Taxes
          • Assign Taxes to Divisions
          • British Columbia Soda Tax
        • Managing Sales Systems
        • Screens
          • Maitre'D Screens
          • Preferential Screens
            • Preferential Screen Setup
            • Preferential Screen Editor - Advanced User Interface
            • Button Properties
            • Button Command List
          • Screen Layout
            • Screen Layout Setup
            • Screen Layout Editor - Advanced User Interface
            • Button Properties
            • Button Command List
        • Payment
        • Discounts and Promotions
        • Gratuity ,Tips and Service
        • Help Contents
          • Overview
          • File
          • View
          • Employees
            • Employee
            • Configuration
            • Screen Access
              • Screen Access Setup
              • Access to Revenue Centers
            • Messages Center
          • Revenue Center
            • Revenue Center Overview
            • Items Setup
            • PLU
            • Availability
            • Temporary Withdrawal
            • Level Modifiers
            • Divisions
            • Divisions Category
            • Ratio Report
            • Revenue Center
            • Included Items
            • Buffet
            • Combo Meal
            • Special Menu List
            • Item Class
            • Options
              • Configuration
              • Options
              • Messages
          • Screens
            • Screens Overview
            • Weight Modifiers
            • Command & Type List
              • CMD Command List
              • Usage List
              • Command List
              • Type List
            • Preferential Screen Setup
              • Preferential Screen Setup
              • Screen Setup
              • Command Setup
              • Button Layout
              • Text Format
              • Icon Setup
              • Copy preferential Screens
            • Screen Layout Setup
              • Screen Layout Setup Overview
              • Screen Layout Setup
              • Layout Command Setup
              • Button Layout
              • Layout Text Format
              • Layout Icon Setup
            • Variable List Setup
            • Macro / CMD List Setup Overview
              • Macro / CMD List Setup
              • Macro / CMD List Setup
            • Mandatory Divisions
          • Workstation
            • Workstation Overview
            • Table Color
            • Market Segment
            • Redirection Table
            • Printer Type
              • Printer Type Setup
              • Codes
              • Page Size
              • Status
              • QR Code
              • Cash Drawer
              • Special branch
            • Shared Printer
            • Logical Printer
            • Options
              • Workstation Setup
              • Revenue Center
              • Mode
              • Invoice
              • Messages
              • Ports
              • Printers
              • Devices
              • Advanced
          • Payment
            • Payment Overview
            • Taxes
            • Tax Category
            • Media Type
              • Media Type Setup
              • Media Type Card Property
            • Promotion
              • Promotion
              • Schedule
              • Revenue Center
            • Tips & Service
            • Void Reasons
          • Frequent Diner
            • Frequent Diner Customer
            • Frequent Diner Promotions
            • Frequent Diner Tracking
            • Frequent Diner Rewards Coupons
            • Loyalty Program
      • Chap 5: Configuring and Managing Work
        • Maitre'D POS Workstations
        • Printers
          • 5.1.1 - Introduction
          • 5.1.2 - Printer Types
            • Printer Types
            • Printer Types - Setup
            • Printer Types - Codes
            • Printer Types - Page Size
            • Printer Types - Status
            • Printer Types - QR Code
            • Printer Types - Cash Drawer
            • Printer Types - Special
          • 5.1.3 - Logical Printers
          • 5.1.4 - Physical Printers
          • 5.1.5 - Shared Printers
          • Redirection Tables
            • Redirection Tables
            • Using Redirection Tables
        • Workstation Options
          • Workstation Configuration
          • Workstation
          • Revenue Center
          • Mode
          • Invoice
          • Messages
          • Ports
          • Printers
          • Devices
          • Advanced (Advanced POS UI)
        • Installation of a POS
          • Before Installing a new POS
          • Configure your Windows Network Profile
          • POS Installation Procedure
          • Windows Auto-Logon
          • POS Auto-Start
        • Advanced POS Workstation
          • Introduction - Advanced POS UI
          • Prerequisites - Advanced POS UI
          • Supported Image Formats
          • Enabling the Advanced POS User Interface
          • Advanced POS UI - Left-Handed Operation
          • Advanced POS UI - Dark Mode
          • Advanced POS UI - Hidden or Static Layout
          • Advanced POS UI - UI Debugger Tool
        • Mobile POS
          • Mobile POS - Introduction
          • Mobile POS - Prerequisites
          • Mobile POS - Recommended Android Devices
          • Mobile POS License Information
          • Maitre'D Communication Server
          • POS Bridge
            • Install POS Bridge
            • Verify POS Bridge Installation
            • Update POS Bridge
          • Maitre'D Back-Office Configuration
            • Setup Mobile Printing
            • Mobile Workstation Settings
          • Mobile POS App Install and Config
            • Mobile POS Application Installation - Android
            • Mobile POS Application - Initial Configuration
            • Mobile POS Application - Basics
            • Mobile POS Application - Download UI Assets
        • Troubleshooting
          • POS Failing to start
          • Advanced POS UI Screen Issues
            • Advanced POS UI Screen Issue
            • Locate and repair expanded buttons
            • Locate and repair overlapping buttons
      • Chap 6: System Configuration
        • System Configuration Overview
        • File
        • View
          • Toolbar
          • Options
            • Restaurant
            • Regional Settings
            • Report
            • Devices
            • Shipping
            • Directories
            • Fixed Expenses
        • Tools
          • Calendar
          • Date Control
          • Sales Deletion
          • Inventory Deletion
          • Import Maitre'D 2003 Archives
          • Verify Cumulative Files
        • Backup
          • Save Full system
          • Restore Full System Backup
          • Save System Management
          • Restore System Management
          • Save Extended Management
          • Restore Extended System Management
          • Copy Item Config. by Revenue Center
          • Archiving Setup
      • Chap 7:Server Control
        • Overview
        • File
        • View
          • Toolbar
          • Options
            • End of Day
            • Room Charge
            • Receivable
            • Frequent Diner
            • Gift Certificate
            • Discount Manager
            • Bar
              • Bar Interface
              • Cocktail Recipe
            • Backup Server
            • Advanced
            • Table Management
            • Home Page
        • Tools
          • Void Table
          • Check Closing
          • Day Rebuilder
          • Rebuild Day Backup
          • Cut Memory File
          • Memoire File Analysis
          • Control Update
        • Workstation
          • Make Data
          • Local Workstation Data
          • All Workstations Data
          • Close All Workstations
      • Chap 8: Electronic Funds Transfer
        • Credit Card Surcharge
        • Bar Tabs
          • Bar Tab Overview
          • Electronic Funds Transfer Setup
          • Point of Sale Control Setup
          • Bar Tabs Workflow at the POS
            • Starting the Bar Tab
            • Increment a Bar Tab
            • Closing a Bar Tab
            • Finalizing a Pre-Authorization
            • Reaching the Pre-Authorized limit on Single Pre-Auth
            • Voiding a Bar Tab before sending items
            • Voiding a Bar Tab with Sent Items
        • Help Contents
          • Overview
          • File
          • View
            • Toolbar
            • Options
              • Interface
              • Identification
              • Operation
              • Receipt
              • Pay at the Table
              • Remote Payment Device
              • Home Page
            • Show Server Status
          • Transactions
          • Reports
          • Report Samples
          • Configuring Media Types for EFT
      • Chap 9: Report Center
        • Overview
        • Files
          • New
          • Export
          • Open
          • Printer
          • Time table
          • Log
          • Close
        • View
          • Toolbar
          • Options
        • Report
          • Report - Sales
            • Sales by drawer
            • sales by shift
            • Sales by workstation
            • sales by table
            • sales consolidated
            • Top 15 items by modes
            • Top 15 items by revenue center
            • Top 15 items by cosolidated
            • DSR
            • Permanent
            • Daily permanent sales
            • Items reports per employee
            • Daybook
            • Taxes by revenue centers
            • Taxes by Modes
            • Sales per Division Category by Revenue Center
            • Sales per Division Category by Mode
            • Sales per Division by Revenue Center
            • Sales Consolidated per Item and Mode by Division
            • PLU Sales Summary
            • PLU Sales Summary by Division
            • PLU Sales Summary by Revenue Center
            • PLU Sales Summary by Item
            • Weekly summary of Clients by Time Period
            • Weekly summary of Meals by Time Period
            • Weekly summary of Transactions by Time Period
            • Weekly summary of Sales by Time Period
            • Order Report
            • Price Override
            • Summary of Servers
            • Summary of Payment by Servers
            • Summary of Servers (Detailed)
            • Sales Consolidated with Discount by Categories
            • Sales Units By Revenue Center By Mode
            • Sales Units By Mode
            • Sales Units By Server
            • Hourly Report
            • No Sales
          • Report - Analysis
            • Profit per Item by Revenue Center
            • Profit per Item by Division
            • Items Comparison Consolidated
            • Items Comparison By Revenue Centers
            • Items Comparison By Modes
            • Division Comparison Consolidated
            • Division Comparison By Revenue Centers
            • Division Comparison By Modes
            • Sales Comparison Consolidated
            • Sales Comparison By Revenue Centers
            • Sales Comparison By Modes
            • Items Forecast Consolidated
            • Items Forecast By Revenue Centers
            • Items Forecast By Modes
            • Transaction Cycle per employee
            • Transaction Cycle per workstation
            • CVM Over/Under Report
            • CVM Service Speed Report
            • Service Speed
            • Preparation Speed
            • Order Speed
            • Statistics
          • Report - Frequent Diner
            • Detailed Customers List
            • Customers Transactions
            • Customers List
            • Customers Mailing Labels
          • Report - Inventory
            • Purchase Order
            • Undelivered Items
            • History
            • Productions History
            • Items Waste History
            • Sale Items Waste History
            • Adjustment History
            • Purchases History
            • Purchase Report
            • Purchase Summary
            • Purchase Analysis
            • Billing Check
            • Inventory Report
            • Usage Report
            • Operating Cost
            • Variances
            • Sales Cost
            • Ratios Reports
            • Stock Value By Groupe
            • Stock Value by Category
            • Items Lists
            • Units
            • Groups
            • Categories
            • Suppliers
            • Locations
            • Departments
          • Report - A/R
            • Statements
            • Mailing Labels
            • Transactions
            • Transactions in Column
            • Customers List
            • Summary Statements
            • AR Invoice Detail Search
            • AR Invoice Summary Search
            • AR Sales by Category
            • AR Sales by Category and Revenue Center
          • Report - Media
            • Paid In
            • Paid Out
            • Gift Certificates
            • Medias
            • Medias Summary (Employees)
            • Medias Summary (Medias)
            • Medias Summary (Revenue Centers)
            • Medias Summary (Folios)
            • Medias Summary (Invoices)
            • Duplicate Medias
            • Payments Transfer
            • Payments Transfer by Revenue Center
            • Payments Transfer by Mode
            • Medias by Media (Plain Folio)
          • Report - Invoice
            • By Time Period
            • By Server By Time Period
            • By Number
            • Invoice Detail Search
            • Invoice Summary Search
            • Check Summary
            • Voids
            • Item Correct Detail
            • Discount Report per Employees
            • Discount per Divisions
            • Discount Summary Report
            • Items Transfer
            • Items Transfer by Revenue Center
            • Items Transfer by Mode
            • Servers Transfer
            • Tables Transfer
            • Point Item Sales
          • Report - Delivery
            • Customers List
            • Dispatch
            • Delivery Delay
            • PreOrder
            • Delivery Mailing labels
            • Delivery Credit Transfer
            • Delivery Invoice Detail Search
            • Delivery Invoice Summary Search
          • Report - T&A
            • TEFRA by Employee Code
            • TEFRA by Employee Name
            • TEFRA by Department
            • TEFRA Summary
            • Combined Report for Payroll Data Entry
            • Punches by Employee Code
            • Punches by Employee Name
            • Punches Summary
            • Employee by Code
            • Employee by Name
            • Employee Availability
            • Employee Tasks List by Code
            • Employee Tasks List by Name
            • Employee per Tasks
            • Labor Cost
            • Tips Declaration
            • Tips Transfer
            • Time Card by Employee Code
            • Time Card by Employee Name
            • Time Card by Date
            • Schedule
            • Schedule with Salary
            • Schedule per Tasks
            • Schedule per Tasks with Salary
            • Schedule per Days
            • Schedule per Days with Salary
            • Employee's Weekly Work Schedule
            • Employee's Weekly Work Schedule with Salary
            • Weekly summary
            • Weekly Summary with Salary
            • Weekly Detail by Employee Code
            • Weekly Detail by Employee Name
            • Weekly Detail by Employee Code with Salary
            • Weekly Detail by Employee Name with Salary
            • Labor by Employee Code
            • Labor by Employee Name
            • Labor Department Summary
            • Labor Task summary
            • Coffee Break by Employee Code
            • Coffee Break by Employee Name
            • Activity
            • Employees with Tips Performances
            • I9 Form
            • P13-P14 Form
            • W-4 Form
        • Configuration
        • Reset Data Files
        • Report Lists
        • Custom Reports
        • Reports by Module
          • Link Pos Control Report
          • Link T&A Report
          • Link Ar Report
          • Link Delivery Report
          • Link Inventory Report
        • Filters
      • Chap 10: Database
        • Overview
        • Warning
        • File
          • Open
          • New
          • Validation
          • Update
          • Printer
          • Log
        • View
          • Toolbar
          • Error Log
          • Print Errors Log
        • Record
          • Copy Record
          • Append
          • Remove Deleted Record
        • Fields
          • Set Fields
          • Fields Copy
        • Reconstruction
          • Btree
          • Purchase
          • Receivables
          • Stock
          • Location
          • Time Sheet
          • Schedule
          • Checks
          • Delivery Customers
          • Pre-Order
          • Recipe
        • Tools
      • Chap 11: Inventory Management
        • Overview
        • File
          • Department
          • Location
          • Groups
          • Categories
          • Units
          • Currency
          • Undelivered Reason
          • Inventory Items
          • Inventory Recipe
          • Text Recipe
          • Suppliers
          • Customers
          • Export
          • Purchase Clean-Up
          • Requisition Clean-Up
          • Init. Last Cost
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • Configuration
            • Adjustement
            • Purchase Order
            • Cooking Schedule
            • Home Page
        • Action
          • Merchandise Reception
          • Billing
          • Requisition
          • Purchase Order
          • Regular Production
          • Reversed Production
          • Inventory Item Waste
          • Sales Item Waste
          • Worksheet
          • Adjustment
        • Planning
          • Production Schedule
          • Price Change
          • Reorder on Minimum and Maximum
          • Reorder on Production Schedule
          • Cooking Schedule
        • List
          • Purchase
          • Requisition
          • Suppliers List
          • Products List
          • Products List Setup
        • Report - Legacy Report Samples
          • Requisition Report Sample
          • Billing Report
          • Regular Production Report Sample
          • Reversed Production Report Sample
          • Inventory Item Waste Report
          • Sales Item Waste Report Sample
          • Worksheet Report Sample
          • Inventory Adjustment Report Sample
          • Price Change Report Sample
          • Reorder Min-Max Report Sample
          • Reorder Production Schedule Report Sample
          • Condensed Purchase List Report
          • Detailed Purchase List Report
          • Purchase Analysis List Report Sample
          • Purchase Week Analysis Report Sample
          • Requisition Detailed/Summary List Report Sample
          • Suppliers List Sample
          • Product List Report Sample
        • Report Center (Inventory)
      • Chap 12: Delivery
        • Overview
        • File
          • Customers
          • Street
          • External Zones
          • Cleaning
          • Printer Setup
          • Log
        • View
          • Toolbar
          • Options
        • Report Center (Delivery)
      • Chapt 13: Time and Attendance
        • Overview
        • File
          • Employee
          • Employee
            • Personal Information
            • Personnal Information US
            • Other Information US
            • IRS
            • Shift
            • Assigned Task
            • Time Card
          • import
          • Export
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • General Configuration
            • Coffee Break Configuration
            • Export Configuration
            • Schedule Configuration
            • ADP Interface
            • TMx Configuration
            • PayChex Interface
            • Import Interface
        • Setup
        • Tools
        • Time and Attendance Reports
      • Chap 14: Account Receivable
        • Overview
        • Software Requirement
        • Files
          • Customers
          • Printer
          • Log
          • Export
        • View
          • Toolbar
          • Options
            • Configuration
            • Main Account
            • Misc.Account
        • Actions
          • Transaction Entry
          • Check Inquiry
          • Finalize Statements
        • Tools
      • Chap 15: Accounting Interface
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Account
          • Income
          • Expenses
          • Copy Income Accounts
          • Copy Divisions Accounts
          • Account Chart
          • Payable Account chart
        • List
      • Chap 16: Floor Management
        • Overview
        • File
          • Floor Editor Overview
          • Property
          • Tables Assignment Reasons
          • Printer
          • Log
        • View
          • Toolbar
          • Options
      • Chap 17: Converter
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Tools
          • External Sales Posting
            • General
            • Config. Service Web
            • Items
            • Discount
            • Taxes
            • Waiter
            • Media
            • Advanced
          • Acknowledge Corporate Message
          • Custom Data Tracking
          • Custom Data Tracking Wizard
      • Appendix: Troubleshooting
        • Configure the Maitre'D Sharing Options
        • Old icons are still displayed after upgrading to the latest version of Maitre'D upragade
    • Maitre'D - Advanced POS User Interface (HTML POS)
      • Prerequisites - Advanced POS User Interface
      • Hardware Requirements
      • Enabling the Advanced POS User Interface
      • Advanced POS UI - Dark Mode
      • Advanced POS UI - Left-Handed Operation
      • Advanced POS UI - Hidden or Static Layout
      • Supported Image Formats
      • Troubleshooting
        • Advanced POS UI Screen Issues
        • Locate and repair expanded buttons
        • Locate and repair overlapping button
    • Maitre'D - Online Help Contents by module
      • Main Back-Office
        • Main Back-Office Overview
        • File
          • Licenses
          • Printer Setup
          • Log
        • View
        • Tools
          • Access Editor
          • User Editor
      • Point of Sale Control
        • Overview
        • File
        • View
          • Toolbar
          • Setup Dates
          • Options
        • Employees
          • Employees
          • Configuration
          • Screen Access
          • Message Center
        • Revenue Center
          • Revenue Center Overview
          • Items Setup
            • Items Setup List
            • Item Setup
            • Options
            • Links
            • Configuration
            • Cost
            • Inventory
          • PLU
          • Availability
          • Temporary Withdrawal
          • Level Modifiers
          • Divisions
          • Divisions Category
          • Ratio Report
          • Sales Units
          • Included Items
          • Buffet
          • Combo Meal
          • Special Menu
          • Item class
          • Options
        • Screens
          • Screens Overview
          • Weight Modifiers
          • Command & Types List
            • CMD Command List
            • Usage List
            • Command List
            • Type List
          • Preferential Screen
            • Preferential Screen Setup Overview
            • Screen Setup
            • Command Setup
            • Button Layout
            • Text Format
            • Icon Setup
            • Copy preferential Screens
          • Screen Layout Setup
            • Screen Layout Setup Overview
            • Screen Layout Setup
            • Layout Command Setup
            • Layout Button Setup
            • Layout Text format
            • Layout Icon Setup
          • Variable List Setup
          • Macro / CMD List Setup
          • Mandatory Division
        • Workstation
          • Workstation Overview
          • Table Color
          • Market Segment
          • Redirection Table
          • Printer Type
            • Printer Type Setup
            • Codes
            • Page Size
            • Status
            • QR Code
            • Cash Drawer
            • Special
          • Shared Printer
          • Logical Printer
          • Options
        • Payments
          • Payment Overview
          • Taxes
          • Tax Category
          • Media Setup
          • Promotion
          • Tips & Service
          • Void Reasons
        • Frequent Diner
          • Frequent Diner Customer
          • Frequent Diner Promotions
          • Frequent Diner Tracking
          • Frequent Diner Rewards Coupons
      • System Configuration
        • Overview
        • File
        • View
          • Toolbar
          • Options
        • Tools
          • Calendar
          • Date Control
          • Sales Deletion
          • Inventory Deletion
          • Import Maitre'D 2003 Archives
          • Verify Cumulative Files
        • Backup
      • Server Control
        • Overview
        • File
        • View
          • Toolbar
          • Options
            • End of Day
            • Room Charge
            • Receivable
            • Frequent Diner
            • Gift Certificate
            • Discount Manager
            • Bar
              • Bar Interface
              • Cocktail Recipe
            • Backup Server
            • Advanced
            • Table Management
            • Home Page
        • Tools
          • Void Table
          • Check Closing
          • Day Rebuilder
          • Rebuild Day Backup
          • Cut Memory File
          • Memoire File Analysis
          • Control Update
        • Workstation
          • Make Data
          • Local Workstation Data
          • All Workstations Data
          • Close All Workstations
      • Electronic Funds Transfer (EFT)
        • Overview
        • File
        • View
          • Toolbar
          • Options
          • Show Server Status
        • Transaction
          • Add Transaction
          • Modify Transaction
          • Void Transaction
          • Return Transaction
          • Void a Return
        • Report
        • Report Samples
        • Configuring media types for use with EFT
      • Delivery
        • Overview
        • File
        • View
        • Delivery Reports
      • Inventory Management
        • Overview
        • File
          • Department
          • Location
          • Groups
          • Categories
          • Units
          • Currency
          • Undelivered Reason
          • Inventory Items
          • Inventory Recipe
          • Text Recipe
          • Suppliers
          • Customers
          • Export
          • Purchase Clean-Up
          • Requisition Clean-Up
          • Init. Last Cost
          • Printer
          • Log
        • View
          • Toolbar
          • Options
            • Configuration
            • Adjustement
            • Purchase Order
            • Cooking Schedule
            • Home Page
        • Action
          • Merchandise Reception
          • Billing
          • Requisition
          • Purchase Order
          • Regular Production
          • Reversed Production
          • Inventory Item Waste
          • Sales Item Waste
          • Worksheet
          • Adjustment
        • Planning
          • Production Schedule
          • Price Change
          • Reorder on Minimum and Maximum
          • Reorder on Production Schedule
          • Cooking Schedule
        • List
          • Purchase
          • Requisition
          • Suppliers List
          • Products List
          • Products List Setup
        • Report - Legacy Report Samples
          • Requisition Report Sample
          • Billing Report
          • Regular Production Report Sample
          • Reversed Production Report Sample
          • Inventory Item Waste Report
          • Sales Item Waste Report Sample
          • Worksheet Report Sample
          • Inventory Adjustment Report Sample
          • Price Change Report Sample
          • Reorder Min-Max Report Sample
          • Reorder Production Schedule Report Sample
          • Condensed Purchase List Report
          • Detailed Purchase List Report
          • Purchase Analysis List Report Sample
          • Purchase Week Analysis Report Sample
          • Requisition Detailed/Summary List Report Sample
          • Suppliers List Sample
          • Product List Report Sample
        • Report Center (Inventory)
      • Report Center
        • Overview
        • Files
          • New
          • Export
          • Open
          • Printer
          • Time table
          • Log
          • Close
        • View
          • Toolbar
          • Options
        • Report
          • Report - Sales
            • Sales by drawer
            • sales by shift
            • Sales by workstation
            • sales by table
            • sales consolidated
            • Top 15 items by modes
            • Top 15 items by revenue center
            • Top 15 items by cosolidated
            • DSR
            • Permanent
            • Daily permanent sales
            • Items reports per employee
            • Daybook
            • Taxes by revenue centers
            • Taxes by Modes
            • Sales per Division Category by Revenue Center
            • Sales per Division Category by Mode
            • Sales per Division by Revenue Center
            • Sales Consolidated per Item and Mode by Division
            • PLU Sales Summary
            • PLU Sales Summary by Division
            • PLU Sales Summary by Revenue Center
            • PLU Sales Summary by Item
            • Weekly summary of Clients by Time Period
            • Weekly summary of Meals by Time Period
            • Weekly summary of Transactions by Time Period
            • Weekly summary of Sales by Time Period
            • Order Report
            • Price Override
            • Summary of Servers
            • Summary of Payment by Servers
            • Summary of Servers (Detailed)
            • Sales Consolidated with Discount by Categories
            • Sales Units By Revenue Center By Mode
            • Sales Units By Mode
            • Sales Units By Server
            • Hourly Report
            • No Sales
          • Report - Analysis
            • Profit per Item by Revenue Center
            • Profit per Item by Division
            • Items Comparison Consolidated
            • Items Comparison By Revenue Centers
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    • Maitre'D - PA-DSS Implementation Guide
      • Document Revision History
      • Introduction
      • The Maitre’D Application
      • Implementation of PA-DSS
      • PA-DSS requirement 1.1.4
      • PA-DSS requirement 1.1.5
      • PA-DSS requirement 2.1
        • Configure the retention period
        • Cardholder data saved by previous Maitre’D versions
        • Upgrades from earlier versions (Maitre’D 2003 or Maitre’D 2005)
        • Cardholder data locations
        • Disabling Windows System Restore
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        • Disabling Action Center reminders for Backup & Restore
      • PA-DSS Requirement 2.2
        • PAN Display locations
        • PAN masking
      • PA-DSS Requirement 2.3
        • Electronic Funds Transfer (EFT) Interface
        • Media Types
      • PA-DSS requirements 2.4, 2.5 and 2.6
      • PA-DSS requirement 3.1
        • Force Username and Password to login
        • Accessing the User Editor Tool
        • Create a new user
        • Changing passwords
        • Locked accounts
        • General user accounts and passwords guidelines
        • Session timeout
      • PA-DSS requirement 3.2
      • PA-DSS requirement 4.1
      • PA-DSS requirement 4.4
      • PA-DSS requirement 5.4.4
      • PA-DSS requirement 6.1
      • PA-DSS requirement 6.2
      • PA-DSS requirement 6.3
      • PA-DSS requirement 7.2.3
        • Pre-Release
        • Update Release Notifications
        • Update delivery
        • Update installation
        • Download the latest service pack
        • Disable 24-hour operation mode
        • Perform End-of-Day
        • Take a Full System Backup
        • Backup the current Service Pack
        • Apply the Service Pack update
        • System verification
      • Maitre’D 7.08 Service Pack Uninstall Procedure (Emergency Rollback)
      • PA-DSS requirement 8.2
      • PA-DSS requirement 9.1
      • PA-DSS requirement 10.1
      • PA-DSS requirement 10.2.1
      • PA-DSS requirement 10.2.3
      • PA-DSS requirement 11.1
      • PA-DSS requirement 11.2
      • PA-DSS requirement 12.1 and 12.2
      • PA-DSS requirement 13.1
      • PA-DSS requirement 14.1
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  1. Maitre'D
  2. Maitre'D - PA-DSS Implementation Guide
  3. PA-DSS Requirement 2.3

Electronic Funds Transfer (EFT) Interface

PreviousPA-DSS Requirement 2.3NextMedia Types

Last updated 1 year ago

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Electronic Funds Transfer (EFT) Interface

  1. Logon to the Maitre’D Back-Office with appropriate credentials. (Distributor or System Owner)

  1. Start the Electronic Funds Transfer Module.

  1. Click the View menu, and select Options…

  1. Click on the Interface branch.

Interface

Set the Interface drop-down list to DATACAP - DSICLIENTX.

Protocol

Set the Protocol drop-down list to Generic (USA and Canada).

Lane Identification

This is required by some payment processors. There is usually a unique identifier for each POS workstation accepting card payments and another one for the Maitre’D Back- Office. This information is provided by the card payment processor.

Moneris

Enable this option if your processor is Moneris Payment Solutions.

Password

This is required by some payment processors. Enter the password provided by the card payment processor, if any.

IP Address

If using NETePay or any other application provided by Datacap, type in the IP Address or URL where the application is residing. If the application resides locally, use the LocalHost address of 127.0.0.1.

Process Control

Enable this option to show a progress bar whenever the EFT interface is processing an operation such as transactions, batch closing, restarting, etc. Note that on fast computers and high-speed internet, the progress bar may not appear long enough to even be visible.

Shared Folder

This option cannot be used with the DATACAP – DSICLIENTX protocol. Instead, it displays the current shared folder used by the Maitre’D Suite.

  1. Click on the Identification branch.

Store Number

Enter the store number provided by the card payment processor.

NOTE: This field is seldom used by card payment processors. Most will only provide a merchant number. If no store number is provided by the processor, leave this field blank.

Merchant Number

Type in the Merchant Number provided by the card payment processor or by Datacap.

EMV

This option is not available with the DATACAP – DSICLIENTX interface.

Use Pre-Authorization

Enable this option to use the Pre-Authorization functionality. With Pre-Authorization, employees are able to authorize a payment for the total amount of the guest check and later add any tip amount decided by the customer.

Automatic EFT Pre-autho.

Enable this option to be able to use incremental pre-authorizations in order to run a bar tab on a credit card.

Pre-Authorization %

This field can be used to pre-authorize an amount greater than the check total. This is useful to make sure that a credit card has enough credit to cover for the value of a check + tips. For example, if the percentage is set to 15% and the check total is $100.00, Maitre’D would request a pre-authorization for $115.00.

NOTE: This can cause gift cards issued by credit card companies (Visa, MasterCard, AMEX, etc.) to be declined. Keeping with the example above, if the value of the gift card is $100.00, the transaction would be declined because Maitre’D tried to pre-authorize it for $115.00.

Maximum overflow

Use the Maximum Overflow percentage to verify that the finalization amount entered by employees cannot surpass a certain percentage of the total check value. For example, if this percentage is set to 20% and the check total is $100.00, Maitre’D will not let the employees finalize this transaction with an amount greater than $120.00.

NOTE: Setting this percentage to 0.00% disables the verification and any amount will be accepted by Maitre’D.

Default Automatic EFT

Enter the default amount to be used for authorization when opening a bar tab with a credit card.

Error Message Language: French

Enable this option for French-speaking markets.

  1. Click on the Operation branch.

POS Refresh

This is the delay, in seconds, after which the POS will check the Back-Office server for an answer to the transaction request. The default value is 3 for processors operating on high-speed internet.

Number of Terminals

This is the number of simultaneous transactions that can be handled by the Maitre’D Back-Office server.

NOTE: This value is not related to the actual number of POS workstations in the restaurant.

End of Day

Enable this option to allow for the End-of-Day to be done even if there are transactions in the current batch. If this option is disabled, the batch will need to be closed before the End-of-Day can be done.

Operation Trace

Disable this option. This option is no longer used and currently has no effect with the Datacap – DSIClientX protocol.

Name on EFT Receipt

Enable this option to print the cardholder name on the EFT transaction records.

Fast Food wait for confirmation

Enable this option to have employees with the Fast-Food function wait on the media type screen for the EFT response using the Datacap – DSIClientX protocol. If the transaction is declined, they can choose another form of payment without having to recall the transaction.

Order Wait for Confirmation

Enable this option to have employees with the Order function wait on the media type screen for the EFT response using Datacap – DSIClientX protocol. If the transaction is declined, they can choose another form of payment without having to recall the transaction.

Alternate Card Masking

Enable this option to partially hide the debit card number to show only the first 10 digits and mask the last 4 digits on the EFT voucher in Canada. The rest of the card account number will be replaced by 'xxxx'. This option does not affect credit cards and has no effect with the Datacap – DSIClientX protocol.

NOTE: The Hide Card Number option also needs to be enabled, in POS Control / Payment / Media Type / Card Property, which also hides the first digits of credit card numbers and shows only the last 4 digits.

Partial Authorization

Enable this option to facilitate the acceptance of gift cards sold by credit card issuers like Visa and MasterCard. With this option enabled, Maitre’D will first query the processor/acquirer with the card number. If the card is found to be a Visa or MasterCard gift card, the processor will return the balance left on the card. If the balance amount can’t cover the full value of the check, Maitre’D will apply that amount towards the check and request another form of payment to cover the remaining amount.

Wait for EFT Finalization

Enable this option to force workstations to wait until the response from the processor is received before processing another card on the same check.

Gratuity on EFT Receipt

Enable this option to print the total gratuity amount that was added to the check through over-tendering or gratuity options on the EFT transaction records.

NOTE: This option does not prevent the customers from leaving additional tips should they wish.

Close batch with pending transactions

This option is not available with the DATACAP – DSICLIENTX protocol.

Close debit batch

Enable this option to close the debit card batch as part of the End of D ay process.

Close EMV PIN Pad batch at EOD

This option is not available with the DATACAP – DSICLIENTX protocol.

External Close Batch

Enable this option if an external application is used to close the credit card batch.

Close internal batch only

Enable this option to force Maitre’D to reset its internal batch count during the End-of- Day process. This is required if a third-party application is used to close the credit card batch and that Maitre’D is not used at all for that task.

Program

This is optional. Select the executable that will launch the third-party application used to close the credit card batch. Maitre’D will launch that executable for you when you close the batch through the Maitre’D EFT module, under File / Close Batch…

  1. Messages branch.

Use the 5 lines provided to print custom messages on EFT transaction records. This is optional and can be left blank if not used.

  1. Pay at the table branch

All the settings on this page are not supported by the DATACAP - DSIClientX protocol, so leave everything blank/unchecked.

  1. Remote Payment Device branch

All the settings on this page are not supported by the DATACAP - DSIClientX protocol, so leave everything blank/unchecked

  1. Home Page branch.

Use Default

Enable this option to use the default home page when accessing the Electronic Funds Transfer module. Disable this option to use a customized home page.

Media Types

Once the EFT interface is properly setup, media types needs to be created for each credit card brand that will be accepted in the establishment.

1- Logon to the Maitre’D Back-Office with appropriate credentials. (Distributor or System Owner)