Back-Office Overview
Last updated
Last updated
The Main Back-Office desktop is the starting point for all tasks that can be carried out at the Maitre'D Back-Office PC. It gives you access to all the Maitre'D modules as well as tools to manage you license options and Back-Office users.
NOTE: The screenshot above displays all available modules. Modules that are not included with your license will not be displayed, so your own Maitre'D Back-Office desktop may look slightly different.
Below is a short description of every module and option that can appear on the Maitre'D Main Back-Office Desktop. For more information on a specific module, please consult the documentation specific to that module.
The Point of Sale (POS) Control module is a core Maitre'D module that is included with every license. It allows restaurants to manage their day-to-day operations from one central location. This is where employee access to the POS workstations is managed and where sales items are created.
Delivery is an optional module that can be purchased separately. It allows restaurants to configure the delivery system, including creating, modifying and deleting customers and street code records.
Electronic Funds Transfer is an optional module that allows Maitre'D to interface with various payment solution providers to process credit and debit card payments.
Inventory Management is an optional module that allows restaurants to keep track of all the stock trough recipes linking ingredients to sales items.
Account Receivable is an optional module that allows restaurants to manage their customer's accounts. Customers can charge meals to their account and restaurants can send statements to their customers.
Time and Attendance is an optional module that allows restaurants to manage employee's schedules, tasks, pay rates, punch-in, punch-out and break times.
The Accounting Interface is an optional module that allows Maitre'D to interface with third-party accounting software such as Quickbooks and ACCPAC.
The report Center is a core Maitre'D module that is included with every license. It allows restaurants to generate reports for all aspects of their business.
Database is a core Maitre'D module that is included with every license. It is mainly used by trained Maitre'D specialists to troubleshoot issues or repair corrupt data.
System Configuration is a core Maitre'D module that is included with every license. It is used to configure general restaurant data such as postal and shipping addresses, and also to configure localization data such as currency symbols, date and time formats, etc. This module is also used to manage backups of the Maitre'D settings and contains advanced configuration options to modify all the prompts contained in the Maitre'D system.
Server Control is a core Maitre'D module that is included with every license. As its name implies, this module contains all the options to manage the Maitre'D Back-Office Server, like starting and stopping the server, performing end-of-days, etc. This module also includes many optional interfaces such as the hotel Interface, gift certificate interface, discount manager, etc.
The Local Workstation icon appears when the Local Workstation option is enabled within the Server Control module. This option allows the main Back-Office PC to be used as a POS workstation.
Converter is an optional module that is included with E-Global and DataBoard solutions. It allows the conversion of data files from sales, management, payroll and inventory in industry-standard database format for consumption by E-Global Corporate Communication Module (CCM), DataBoard, or other third-party solution. It also manages incoming data from E-Global.
Floor Management is an optional module that allows restaurants to manage their floor plans, create sections and view the floor plan with a graphical representation.
The Exit and log on icon is used to quickly close all open Maitre'D Back-Office modules and display the login prompt.
